Shareholder Contact Service

The CaixaBank Shareholder Contact Service offers you the possibility of contacting us via several service channels:

Email

Send us your doubts and questions via the following e-mail: 

accionista@caixabank.com

Telephone

We place the following phone service at your disposal to contact us:

900 71 33 25 (in Spain) (1) / + 34 935 82 98 03 (1)

Online Shareholder Office

Schedule a personalised online meeting with the Shareholder Relations team through the web form.

Suggestions

Send us an enquiry or suggestion via our form. We will respond to your request via e-mail.

Whistleblowing Channel

We provide you with a channel for reporting irregularities that may involve a potential violation of your rights as a shareholder. You may also contact the Independent Authority for the Protection of Informants (Autoridad Independiente de Protección del Informante). More information.

(1) Opening hours are Monday to Thursday from 9:00 a.m. to 7:00 p.m. and Fridays from 9:00 a.m. to 3:00 p.m, except bank holidays. During the period of the call to meeting and the Annual General Meeting the opening hours will be Monday to Sunday from 9:00 a.m. to 7:00 p.m.

Shareholder contact service cannot respond to queries relating to the CaixaBank’s products and services. For other inquiries, access the customer service phone number .