With a different way of understanding banking, we offer a full range of products, innovative tools and advice to improve people's lives and contribute to the well-being of society.
million customers
employees
branches*
ATMs
*Does not include branches outside Spain and Portugal or representative offices.
We have a differential business model, with a firm commitment to the well-being of our shareholders, customers, employees, suppliers and to that of society as a whole. Our leading shareholder, the
“la Caixa” Banking Foundation, inspires the bank's strategic stance as well as our values and corporate culture.
During the 2025-2027 Strategic Plan, the Group will maintain the direction defined in the 2022-2024 Strategic Plan, but at an accelerated pace to prepare for the future. CaixaBank will move towards two major objectives to ensure sustained long-term profitability: on the one hand, consolidating our market leadership position, and on the other, accelerating transformation to prepare for a more digital and competitive environment. All this, with the commitment to always stay close to people for a more sustainable society, with a distinctive ESG positioning.
1. Growth acceleration
2. Transformation and investment in the business
3. Distinctive ESG positioning
Our brand is our main asset and it allows us to differentiate ourselves, as it conveys our identity and our core essence: a very specific way of understanding banking and of showing our commitment to the world in which we live. It conveys a century-old legacy, which connects our history with our future; emotion with reason.
We assume innovation as a challenge and a differential feature of our culture. Our objective is to make the most of the opportunities that the digital revolution offers banking in order to offer a better service and improve our management capacity in all spheres of the organisation.
With a global and local perspective, we sponsor activities that promote commitment, collaboration and perseverance, a reflection of our own values.
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