{"text_format":"1","workbook":"xlsx","n_sheets":7,"sheets":["CONTENT INDEX","ENVIRONMENTAL","SOCIAL","GOVERNANCE","SUSTAINABLE FINANCE","CROSS-CUTTING","UNEP FI - PRB"],"not_rendered":{"charts":0,"images":40,"macros":0,"external_links":0,"defined_names":0,"comments":0,"pivot_tables":0},"unopened":[],"bounds":{"document_bytes":16777216,"sheet_cells":100000,"rows_first":2000,"rows_last":500,"rows_between":2000,"halvings":0,"cell_chars":16384,"cell_head_chars":4096},"cells_cut":0,"cells_raw":0,"read":"whole","date_system":"1900"}

{"sheet":"CONTENT INDEX","index":0,"n_rows":109,"n_cols":9,"rows_kept":109,"cut":false,"hidden":false,"merged":[[76,3,76,6],[68,3,68,6],[106,1,106,8],[97,1,103,8],[88,1,92,8],[69,3,69,6],[71,3,71,6],[72,3,72,6],[73,3,73,6],[74,3,74,6],[83,3,83,6],[82,3,82,6],[70,3,70,6],[78,3,78,6],[79,3,79,6],[78,1,78,2],[77,3,77,6]]}
[]
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[]
[]
[null,"ESG Indicators Dataset:    Table of Contents"]
[]
[]
[null,"ENVIRONMENTAL"]
[]
[null,"CLIMATE STRATEGY"]
[null,null,"Operational carbon footprint"]
[null,"DECARBONISATION AND TRANSITION PLAN"]
[null,null,"CaixaBank Group financed emissions"]
[null,"ENVIRONMENTAL RATIOS"]
[null,null,"Energy financing ratio"]
[null,null,"Other environmental ratios"]
[]
[null,"SOCIAL"]
[]
[null,"OWN WORKFORCE"]
[null,"CUSTOMERS"]
[null,"SOCIETY"]
[]
[null,"GOVERNANCE"]
[]
[null,"CORPORATE GOVERNANCE"]
[null,"BUSINESS CONDUCT"]
[null,null,"Whistleblowing mechanism"]
[null,null,"Tax transparency"]
[null,"SUPPLIERS"]
[null,"ESG METRICS IN REMUNERATION SCHEMES"]
[null,"ESG RISK MANAGEMENT POLICY"]
[null,null,"Implementation of the policy"]
[null,null,"Onboarding ESG"]
[null,null,"Equator principles"]
[null,"CYBERSECURITY"]
[null,"TRANSPARENCY IN THE INFORMATION PROVIDED TO CUSTOMERS ABOUT PRODUCTS AND SERVICES  "]
[]
[null,"SUSTAINABLE FINANCE"]
[]
[null,"SUSTAINABLE FINANCE"]
[null,null,"Sustainable financing"]
[null,null,"Other breakdowns of sustainable financing mobilisation"]
[null,null,"Sustainable intermediation"]
[null,null,"Responsible investment"]
[]
[null,"CROSS-CUTTING"]
[]
[null,"List of ESG Policies"]
[null,"ESG analysts and ratings"]
[null,"Engagement with Stakeholders"]
[null,"ESG Bonds"]
[null,"Memberships and alliances"]
[null,"Double Materiality Matrix"]
[null,"Sustainability Plan 2025 - 2027"]
[null,"Sustainable Development Goals (SDGs)"]
[null,"Double Materiality Assessment and SDGs"]
[]
[null,"UNEP FI - PRB"]
[]
[null,"Responsible Banking Progress Statement "]
[]
[]
[]
[null,"Sources of information"]
[]
[null,"References",null,"URL"]
[null,"Annual Report",null,"Consolidated-Annual-Financial-Report.pdf"]
[null,"Consolidated  Management Report",null,"ENG-Informe-de-Gestion-2025.pdf"]
[null,"Consolidated Interim Management Report January–June 2025",null,"https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Accionistasinversores/Informacion_economico_financiera/IGC_30062025_ING.pdf"]
[null,"People Report",null,"2025_People_Annual_Report.pdf"]
[null,"Sustainability Plan 2025 - 2027",null,"CaixaBank_25-27_Sustainability_Plan.pdf"]
[null,"GHG Emissions Inventory Of The CaixaBank Group For 2025",null,"https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Sostenibilidad/eng_Informe_Emisiones_Grupo_CaixaBank_2025_formato_CB.pdf"]
[null,"Microbank Annual Report",null,"https://www.microbank.com/deployedfiles/mbk/Estaticos/PDF/informes-anuales/en/annual-report.pdf"]
[null,"Social Action Report",null,"https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Sobrenosotros/Memoria-Accion-Social-2025-ENG.pdf"]
[null,"Responsible investment: Proprietary products",null,"https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Sostenibilidad/Sustainable_investing_propietary_products_EN.pdf"]
[null,"Responsible investment: Third-party products",null,"https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Sostenibilidad/Sustainable_investing_third_party_products_EN.pdf"]
[null,"Executive summary Projects Assessed In 2025 According To The Equator Principles",null,"https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Sostenibilidad/Principios_Ecuador_proyectos_2025_ENG.pdf"]
[null,"Annual Corporate Governance Report",null,"https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Accionistasinversores/Gobierno_Corporativo/IAGC_2025-vWEBenglish.pdf"]
[null,"Annual Report on the Remuneration of Directors",null,"https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Accionistasinversores/Gobierno_Corporativo/IARC-2025vWEBenglish.pdf"]
[null,"Universal registration document CaixaBank S.A.",null,"https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Accionistasinversores/DRU_2026.pdf"]
[null,"Corporate Website",null,"https://www.caixabank.com/en/home_en.html"]
[null,"Corporate website of CaixaBank Group: Environmental Management",null,"https://www.caixabank.com/en/sustainability/sustainable-transition/environmental-management.html"]
[]
[]
[null,"Purpose of the ESG Indicators Summary"]
[]
[null,"The purpose of this ESG Indicators Summary is to provide analysts, investors and other stakeholders with access to the non-financial information primarily included in the Non-Financial Information Statement of the CaixaBank Group’s Consolidated Management Report, as well as in other public reports and on the Group’s corporate website, as referred to in the previous section, by compiling it into a single document."]
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[null,"Legal notice"]
[]
[null,"\nThe information contained in this ESG Indicators Summary is provided for information purposes only and has not been prepared for the purpose of complying with current regulations, nor does it constitute financial, legal or any other form of advice. CaixaBank accepts no liability whatsoever for any use that recipients may make of the information contained herein.\n\nWhilst reasonable measures have been taken to ensure that the information contained in this ESG Indicators Summary is accurate and not misleading, CaixaBank makes no representation or warranty, express or implied, that it is accurate, complete or up to date, and it should not be relied upon as if it were. CaixaBank shall not be liable for any errors, omissions or inaccuracies in the information contained in this ESG Indicators Summary."]
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[null,"If you have any queries or comments, please contact servicio.atencion.indices.y.analistas@caixabank.com"]
[]
[null,null,null,null,null,null,null,null,"Back to the top"]

{"sheet":"ENVIRONMENTAL","index":1,"n_rows":186,"n_cols":15,"rows_kept":186,"cut":false,"hidden":false,"merged":[[181,2,181,3],[182,2,182,3],[125,3,125,6],[125,7,125,10],[92,2,92,29],[156,2,156,29],[126,3,126,4],[126,5,126,6],[126,7,126,8],[126,9,126,10],[126,11,126,12],[135,11,135,12],[134,11,134,14],[135,13,135,14],[151,7,151,9],[135,3,135,4],[86,2,89,2],[125,11,125,12],[98,11,98,12],[97,11,97,12],[109,3,109,6],[109,7,109,10],[109,11,109,12],[98,3,98,4],[98,5,98,6],[97,3,97,6],[97,7,97,10],[98,7,98,8],[98,9,98,10],[110,11,110,12],[110,3,110,4],[110,5,110,6],[135,5,135,6],[135,7,135,8],[135,9,135,10],[134,3,134,6],[134,7,134,10],[28,10,34,14],[71,6,71,7],[71,8,71,9],[41,11,41,12],[71,10,71,11],[41,9,41,10],[41,13,41,14],[110,7,110,8],[110,9,110,10],[7,2,7,29],[73,2,76,2],[80,2,81,2],[82,2,83,2],[84,2,85,2],[43,2,49,2],[41,5,41,6],[41,7,41,8],[14,10,20,14],[71,4,71,5],[61,2,61,3],[64,5,64,6],[65,5,65,6],[66,5,66,6]]}
[null,"Total indicators"]
[null,{"$f":"B6+SOCIAL!B6+GOVERNANCE!B5+'SUSTAINABLE FINANCE'!B6+'CROSS-CUTTING'!B3+'UNEP FI - PRB'!B6","v":1000}]
[null,{"$f":"B7+SOCIAL!B7+GOVERNANCE!B6+'SUSTAINABLE FINANCE'!B7+'CROSS-CUTTING'!B4+'UNEP FI - PRB'!B7","v":801}]
[null,{"$f":"B3/B2","v":0.80100000000000005}]
[null,"Summary of indicators A "]
[null,287]
[null,287]
[null,null,"CLIMATE STRATEGY"]
[]
[null,null,"Operational carbon footprint","Source: CaixaBank Group Consolidated Management Report / GHG Emissions inventory of the CaixaBank Group for 2025/ CaixaBank corporate website: Environmental management"]
[]
[]
[null,"Workiva","CaixaBank S.A. Operational Carbon Footprint (TCO2 EQ)",null,2022,2023,2024,2025,"2025 target"]
[null,null,"Scope 1 Gross GHG emissions",null,5626.12,4688.6099999999997,3192.9,3782.88,2905.53]
[null,"GHG EMISSIONS INVENTORY OF THE CAIXABANK GROUP FOR 2025",null,"Combustion from stationary sources",1117.5899999999999,916.26,823.2,850.64,"-"]
[null,null,null,"Combustion from mobile sources",960.41,395.9,210.8,54.09,"-"]
[null,null,null,"Refrigerant gas leakage",3548.12,3376.72,2159,2878.15,"-"]
[null,null,"Scope 2 Gross GHG emissions (market based)",null,0,0,0,0,0]
[null,null,"Scope 2 Gross GHG emissions (location based)",null,31994.66,21082.1,16392.900000000001,16843.560000000001,15573.25]
[null,null,"Scope 3 Total Gross Indirect GHG emissions",null,207591.5,199158,239092.48000000001,281373.78000000003,"-"]
[null,null,null,"Category 1. Purchase of goods and services",122152.8,114887.5,122756.03,168460.55,"-"]
[null,null,null,"Category 2. Capital goods",75044.100000000006,71267.5,52424.44,48029.58,"-"]
[null,null,null,"Category 3. Fuel and energy-related activities",4584.7,3996.6,3177.78,2454.5,"-"]
[null,null,null,"Category 6. Business travel",5809.9,9006.4,12137.08,11770.02,"-"]
[null,null,null,"Category 7. Employee commuting","-","-",48597.15,50659.13,"-"]
[]
[null,"Workiva","CaixaBank Group operational carbon footprint (TCO2 EQ)",null,2022,2023,2024,2025,"2025 target"]
[null,"Consolidated Management Report 2025","Scope 1 Gross GHG emissions",null,9576.2999999999993,8423.2999999999993,7092.97,7646.23,7616.24]
[null,"(p. 314)",null,"Combustion from stationary sources",1308.3,1126.0999999999999,962.06,1011.31,"-"]
[null,null,null,"Combustion from mobile sources",4161.5,3858.3,3619.06,3363.1,"-"]
[null,null,null,"Refrigerant gas leakage",4106.54,3439,2511.85,3271.82,"-"]
[null,null,"Scope 2 Gross GHG emissions (market based)",null,0,0,0,0,0]
[null,null,"Scope 2 Gross GHG emissions (location based)",null,42670.7,29384,23046.75,23101,18652]
[null,null,"Scope 3 Total Gross Indirect GHG emissions",null,352113.6,336817.4,383815.07,428002.46,"-"]
[null,null,null,"Category 1. Purchase of goods and services",237891.3,229492.6,236247.88,278800.90999999997,"-"]
[null,null,null,"Category 2. Capital goods",100633.7,90015.7,72699.59,73286.95,"-"]
[null,null,null,"Category 3. Fuel and energy-related activities",6715.7,6142.6,5117.53,4135.99,"-"]
[null,null,null,"Category 6. Business travel",6872.9,11166.5,15055.2,14418.43,"-"]
[null,null,null,"Category 7. Employee commuting","-","-",54694.879999999997,57360.18,"-"]
[]
[]
[null,"Workiva","CaixaBank Group’s operational carbon footprint targets",null,null,2025,null,2026,null,2027,null,2030,null,"Total base year emissions covered (%)"]
[null,"Consolidated Management Report 2025",null,"Targets (All reduction targets are based on 2024 data) ",null,"CaixaBank S.A.","CaixaBank Group","CaixaBank S.A.","CaixaBank Group","CaixaBank S.A.","CaixaBank Group","CaixaBank S.A.","CaixaBank Group","CaixaBank S.A.","CaixaBank Group"]
[null,"(p. 298)","Carbon footprint mitigation strategy\r","Reduction of Scope 1 Emissions (% tCO2e)",null,-9,-4,-12,-6,-16,-7,-22,-10,100,100]
[null,null,null,"Scope 2 Emissions (Market Method) (% tCO2e)",null,0,0,0,0,0,0,0,0,100,100]
[null,null,null,"Reduction of Scope 2 Emissions (Location Method) (% tCO2e)",null,-5,-4,-8,-6,-10,-7.5,-15,-11,100,100]
[null,null,null,"Reduction of Scope 1+2 emissions (Market Method) (% tCO2e)",null,-9,-4,-12,-6,-16,-7,-22,-10,100,100]
[null,null,null,"Reduction of Scope 1+2 Emissions (Location Method)  (% tCO2e)",null,-6,-4,-9,-6,-11,-7.5,-16,-11,100,100]
[null,null,null,"Carbon footprint offsetting – Scopes 1, 2 and 3.6 (corporate travel) ",null,100,100,100,100,100,100,100,100]
[null,null,null,"Renewable energy consumption ( %kWh)",null,100,100,100,100,100,100,100,100]
[null,null,"Fostering efficiency","Savings in electricity consumption (% kWh)",null,-5,-4,-8,-6,-10,-7.5,-15,-11]
[]
[]
[null,"Workiva","Carbon credits cancelled in reporting year",null,2023,2024,2025]
[null,"Consolidated Management Report 2025","Total (tCO2e)",null,19590,19736,22065]
[null,"(p. 301)","Proportion of removal projects (%)",null,75,100,100]
[null,null,"Proportion of reduction projects (%)",null,25,0,0]
[null,null,"Carbon credits recognised by MITECO (%)",null,50,50,50]
[null,null,"Carbon credits recognised by VCS (%)",null,50,40,50]
[null,null,"Carbon credits recognised by CAR (%)",null,0,10,0]
[null,null,"Proportion of projects within the EU (%)",null,50,50,50]
[null,null,"Carbon credits that can be considered a corresponding adjustment under Article 6 of the Paris Agreement (%)",null,"-","-","-"]
[]
[null,"Workiva","Internal carbon pricing (CaixaBank S.A.)",null,null,null,2025]
[null,null,"Objectives to implement a carbon price",null,null,"Reducing upstream value chain emissions"]
[null,"Consolidated Management Report 2025","GHG Scopes covered",null,null,"Scope 3. Category 3.6. Business travel"]
[null,"(p. 304)","Type of internal carbon price",null,null,"Shadow price"]
[null,"Pendiente decisión Álvaro Colino, sino lo escondemos","Precio (tCO2e)"]
[null,"Pendiente decisión Álvaro Colino","Aplicación"]
[]
[]
[null,"Workiva","Operational efficiency Energy",null,2023,null,2024,null,2025,null,"Target (%)"]
[null,"Consolidated Management Report 2025",null,null,"CaixaBank S.A.","CaixaBank Group","CaixaBank S.A.","CaixaBank Group","CaixaBank S.A.","CaixaBank Group","CaixaBank S.A.","CaixaBank Group"]
[null,"(p. 305)","Energy (MWh)","Total consumption of renewable energy ",172932,233472,160739,218049,154680,211744,100,100]
[null,null,null,"Total consumption of non-renewable energy",6169,20253,5030,19460,4489,18605,"-","-"]
[null,null,null,"Electricity consumption",172804,233472,160714,218049,154680,211744,"-","-"]
[null,null,null,"Electricity consumption per employee",4.79,5.25,4.4000000000000004,4.83,4.1500000000000004,4.55,"-","-"]
[]
[]
[null,"Workiva","Operational efficiency Others (CaixaBank S.A.)",null,2023,2024,2025,"Target (%)"]
[null,"Consolidated Management Report 2025","Water (m3)","Water consumption",421769,358334,347514]
[null,"(p. 302-306)",null,"Water consumption per employee",11.69,9.8000000000000007,9.3000000000000007]
[null,null,"Paper (T)","Paper consumption",902,838,778,-6]
[null,null,null,"Paper consumption per employee",0.02,0.02,0.02]
[null,null,"Waste (T)","Toner cartridges ",35,28,26]
[null,null,null,"IT support",855,414,276]
[null,null,"Certifications","ISO 14001 certified buildings (number of buildings)",5,5,6]
[null,null,null,"ISO 50001 certified buildings (number of buildings)",1,2,2]
[null,null,null,"EMAS registered buildings (number of buildings)",1,1,1]
[null,null,null,"Workforce operating in certified buildings (%)",30,30,30]
[]
[]
[null,null,"DECARBONISATION AND TRANSITION PLAN"]
[]
[]
[null,"Workiva","CaixaBank Group financed emissions","Source: CaixaBank Group Consolidated Management Report"]
[]
[null,"Consolidated Management Report 2025","Outlook by type of asset","Exposure",null,null,null,"Absolute emissions",null,null,null,"Economic intensity"]
[null,"(p. 309-310)",null,"Total exposure in perimeter (M€)",null,"Calculated exposure (%)",null,"S1+2 (ktCO2e)",null,"S3 (ktCO2e)",null,"S1+2 emissions intensity (tCO2e/MM€)"]
[null,null,null,2024,2025,2024,2025,2024,2025,2024,2025,2024,2025]
[null,null,"CRE",6054,5439,88,89.4,72,60,"-","-",13,12]
[null,null,"Mortgages",125668,133113,99.9,99.9,2825,2654,"-","-",23,20]
[null,null,"Business funding",163123,175462,74.2,71,19553,16584,53528,60282,162,133]
[null,null,"Auto loans",9417,12455,95.2,94.8,1891,2271,"-","-",211,192]
[null,null,"Equity securities",8,8,76.7,95.9,0.04,0.06,0.19,0.23,6,7]
[null,null,"Corporate fixed income",16854,16138,99,99.2,108,28,266,173,6,2]
[null,null,"Total",321123,342616,86.4,84.7,24448,21596,53795,60455,88,74]
[]
[]
[null,"Consolidated Management Report 2025","Vision by sector (corporate finance)","Exposure",null,null,null,"Absolute emissions",null,null,null,"Economic intensity"]
[null,"(p. 309-310)",null,"Total exposure in perimeter (M€)",null,"Calculated exposure (%)",null,"S1+2 (ktCO2e)",null,"S3 (ktCO2e)",null,"S1+2 emissions intensity (tCO2e/MM€)"]
[null,null,null,2024,2025,2024,2025,2024,2025,2024,2025,2024,2025]
[null,null,"Fossil fuel combustion",5241,5826,75.2,82.9,3539,1346,11378,11316,898,279]
[null,null,"Power generation",15481,16257,93.7,92.8,1598,1262,6103,5519,110,84]
[null,null,"Transport",26690,27658,73.8,70.3,3083,4589,10905,17087,156,236]
[null,null,"Property",19737,21280,74.5,74.599999999999994,727,756,2126,2225,49,48]
[null,null,"Cement",315,346,82.9,85.8,376,211,87,196,1443,710]
[null,null,"Iron and Steel ",1985,2185,88.4,84,492,429,881,910,281,234]
[null,null,"Agriculture (includes livestock farming)",5372,5018,81.900000000000006,82.8,2421,1927,2260,1898,550,464]
[null,null,"Aluminium",673,857,84.4,92.9,111,185,261,330,195,233]
[null,null,"Coal",2,0.41,98.7,12.6,56,22,2,0.03,27266,432060]
[null,null,"Other sectors",87627,96035,69.900000000000006,64.900000000000006,7151,5858,19524,20800,117,94]
[null,null,"Total",163123,175462,null,null,19553,16584,53528,60282]
[]
[]
[null,"Consolidated Management Report 2025","Geographical area vision","Exposure",null,null,null,"Absolute emissions",null,null,null,"Economic intensity"]
[null,"(p. 309-310)",null,"Total exposure in perimeter (M€)",null,"Calculated exposure (%)",null,"S1+2 (ktCO2e)",null,"S3 (ktCO2e)",null,"S1+2 emissions intensity (tCO2e/MM€)"]
[null,null,null,2024,2025,2024,2025,2024,2025,2024,2025,2024,2025]
[null,null,"Spain and Portugal",263581,280124,94.2,92.8,20168,18649,36595,42308,81,72]
[null,null,"Europe",36648,39668,62.6,60.5,2028,1730,10730,13927,88,72]
[null,null,"Rest of the world",20895,22824,30.2,28.2,2252,1218,6470,4220,355,189]
[null,null,"Total",321123,342616,null,null,24448,21596,53795,60455]
[]
[]
[null,"Consolidated Management Report 2025",null,"Exposure",null,null,null,"Absolute emissions",null,null,null,"Economic intensity"]
[null,"(p. 309-310)","Sovereign debt","Total exposure in perimeter (M€)",null,"Calculated exposure (%)",null,"S1 emissions (with LULUCF) (ktCO2e)",null,"S1 emissions (without LULUCF) (ktCO2e) ",null,"S1 emissions intensity (with LULUCF) (tCO2e/MM€)",null,"S1 emissions intensity (without LULUCF) (tCO2e/MM€)"]
[null,null,null,2024,2025,2024,2025,2024,2025,2024,2025,2024,2025,2024,2025]
[null,null,"Sovereign debt",50082,62208,100,100,7174,10096,8195,11391,143,162,164,183]
[]
[]
[null,"Workiva","Decarbonisation targets for the banking business"]
[null,"Consolidated Management Report 2025","Sector","Scope of the emissions","Metrics","Scenario","Base year","Base year metrics","Reduction target (2030)","Target metric (2030)"]
[null,"(p. 283)","Electric",1,"Physical intensity","IEA Net Zero 2050",2020,"136 kg CO2e/MWh",-0.3,"95 kg CO2e/MWh"]
[null,null,"Oil and Gas","1,2,3","Calculation of financed emissions","IEA Net Zero 2050",2020,"9.08 Mt CO2e",-0.23,"6.99 Mt CO2e"]
[null,null,"Automotive",3,"Physical intensity","IEA Net Zero 2050",2022,"154 g CO2 /vkm",-0.33,"103 g CO2/vkm"]
[null,null,"Iron and Steel ","1+2","Physical intensity","IEA Net Zero 2050",2022,"1,230 kg CO2e/ t steel","-(10-20)%","1,107-984 kg CO2e/ t steel"]
[null,null,"Coal-Total","N/A","Total exposure","-",2022,"€2,845m (€213m without mitigating factors)",-1,"€0m"]
[null,null,"Commercial real \nestate","1+2","Physical intensity","CRREM 1.5ºC CRE Iberian Peninsula",2022,"20.5 kg CO2e/m2",-0.41,"12.1 kgCO2e/m2"]
[null,null,"Residential real estate","1+2","Physical intensity","CRREM 1.5ºC RRE Spain + Portugal",2022,"23.57 kg CO2e/m2",-0.19,"19.03 kgCO2e/m2"]
[null,null,"Maritime",1,"Alignment %","IMO 2018",2022,"AD%=11.9%","-11.9 p.p.","AD%=0%"]
[null,null,"Aviation",1,"Physical intensity","MPPU 1.5º",2022,"102 gCO2e/ RPK",-0.3,"71 gCO2e/RPK"]
[null,null,"Agriculture and livestock","Direct emissions (“on farm”) + feed\r","Physical intensity","SBTi FLAG Commodity Pathways 1.5ºC",2022,"Qualitative objective focused on improving knowledge and the profiling of individual customers and the sector in general.\r"]
[]
[]
[]
[]
[null,null,"ENVIRONMENTAL RATIOS"]
[]
[null,null,"Energy financing ratio","Source:  pending"]
[]
[null,"we hide before publishing","Energy financing ratio",2025]
[null,"Pending reference","Energy Supply Banking Ratio"]
[]
[]
[]
[null,"Workiva","Other environmental ratios","Source:  CaixaBank Group Consolidated Management Report"]
[null,"Consolidated Management Report 2025","Mortgage portfolio with Energy Performance Ratio EPC label",null,2024,2025]
[null,"(p. 266, 276)","Mortgage portfolio with Energy Performance Ratio EPC label A-C (%)",null,{"$f":"100*SUM(E169:E171)/(SUM(E169:E171)+SUM(E173:E176))","v":7.5012598085091069},{"$f":"100*SUM(F169:F171)/(SUM(F169:F171)+SUM(F173:F176))","v":8.2900939195687542}]
[null,"Fitch",null,"Mortgage portfolio with Energy Performance Ratio EPC label A (M€)",1094,1411]
[null,null,null,"Mortgage portfolio with Energy Performance Ratio EPC label B (M€)",1449,1668]
[null,null,null,"Mortgage portfolio with Energy Performance Ratio EPC label C (M€)",2667,3903]
[null,null,"Mortgage portfolio with Energy Performance Ratio EPC label D-G (%)",null,{"$f":"100*SUM(E173:E176)/(SUM(E169:E171)+SUM(E173:E176))","v":92.498740191490896},{"$f":"100*SUM(F173:F176)/(SUM(F169:F171)+SUM(F173:F176))","v":91.709906080431253}]
[null,null,null,"Mortgage portfolio with Energy Performance Ratio EPC label D (M€)",10417,13069]
[null,null,null,"Mortgage portfolio with Energy Performance Ratio EPC label E (M€)",36882,44171]
[null,null,null,"Mortgage portfolio with Energy Performance Ratio EPC label F (M€)",7051,8508]
[null,null,null,"Mortgage portfolio with Energy Performance Ratio EPC label G (M€)",9895,11491]
[null," ISS ESG Corporate Rating gap\nes social, no tiene que estar aquí ocultar","Products with a social impact as a percentage of total products (%)",null,"-","-"]
[null,"ISS ESG Corporate Rating gap, hide","Products with an environmental impact as a percentage of total products (%)",null,"-","-"]
[null,"Sustainalytics Gap, is not exclusively environmental; hide","High-risk loans as a percentage of the total loan portfolio (%)",null,"-","-"]
[]
[null,"Consolidated Management Report 2025","Green Taxonomy (GAR) (%)",null,2024,2025]
[null,"p. 322","% aligned assets (CAPEX) ",null,3.93,4.34]
[null,null,"% aligned assets (Turnover)",null,3.05,3.63]
[]
[]
["Back to top"]

{"sheet":"SOCIAL","index":2,"n_rows":357,"n_cols":8,"rows_kept":357,"cut":false,"hidden":false,"merged":[[202,2,202,3],[272,2,272,3],[277,2,277,3],[276,2,276,3],[275,2,275,3],[274,2,274,3],[273,2,273,3],[263,2,263,3],[266,2,266,3],[267,2,267,3],[268,2,268,3],[269,2,269,3],[252,2,252,3],[251,2,251,3],[254,2,254,3],[259,2,259,3],[262,2,262,3],[346,2,349,2],[350,2,353,2],[297,2,304,2],[307,2,309,2],[310,2,313,2],[317,2,318,2],[314,2,316,2],[320,2,322,2],[341,2,344,2],[233,2,235,2],[181,2,188,2],[291,2,295,2],[284,2,288,2],[145,3,145,4],[160,3,160,4],[158,2,159,2],[204,2,211,2],[212,2,214,2],[221,2,229,2],[215,2,217,2],[265,2,265,3],[264,2,264,3],[255,2,255,3],[256,2,256,3],[253,2,253,3],[11,2,13,2],[14,2,15,2],[16,2,19,2],[28,2,36,2],[53,2,58,2],[40,2,52,2],[37,2,39,2],[20,2,27,2],[95,2,99,2],[77,2,79,2],[80,2,87,2],[122,2,129,2],[180,3,180,4],[179,3,179,4],[114,2,121,2],[109,2,113,2]]}
[]
[]
[]
[]
[null,"Summary of indicators  S"]
[null,283]
[null,157]
[null,null,"OWN WORKFORCE","Source: CaixaBank Group Consolidated Management Report / People Report"]
[]
[null,null,"Workforce characteristics",null,2022,2023,2024,2025]
[null,"Workiva part of  Consolidated  Management  Report, People report none","Total number of employees in the CaixaBank Group",null,44625,44863,46014,47120]
[null," Consolidated  Management  Report\n","Breakdown of the workforce by occupational category (number of employees)","Executives",5628,5459,5366,5586]
[null,"(p. 342, 347, 359)",null,"Middle Managers",7996,8219,8484,8948]
[null,null,null,"Other Employees",31001,31185,32164,32586]
[null,"2024 People Report","Breakdown of the workforce by demographic structure (number of employees)","Men",19413,19585,20210,20946]
[null,"(p.175, 177, 204, 207)",null,"Women",25212,25278,25804,26174]
[null,null,"Breakdown of the workforce by age (number of employees)","<30 years",1190,1279,1797,2316]
[null,null,null,"30-39 years",5713,5067,4981,5165]
[null,null,null,"40-50 years",25818,26966,25057,22764]
[null,null,null,">50 years",11904,11551,14179,16875]
[null,null,"Breakdown of the workforce by nationality (Mosaic of cultures) (number of employees) (CaixaBank S.A.)","Total",906,955,1123,1243]
[null,null,null,"Europe (except for Spain)",459,467,515,574]
[null,null,null,"North America",26,26,29,34]
[null,null,null,"Central America and the Caribbean",29,34,39,45]
[null,null,null,"South America",253,275,365,410]
[null,null,null,"Africa",81,86,97,105]
[null,null,null,"Asia",58,67,78,73]
[null,null,null,"Oceania","-","-","-",2]
[null,null,"Breakdown of the workforce by functional structure (number of employees)","Business support - Directors",105,104,105,101]
[null,null,null,"Business support - Middle management",198,193,186,148]
[null,null,null,"Business support - Other employees",1514,1645,1917,2122]
[null,null,null,"Business activity - Directors",502,492,410,590]
[null,null,null,"Business activity - Middle management",987,1000,919,718]
[null,null,null,"Business activity - Other employees",5054,5033,5420,5920]
[null,null,null,"Other companies - Directors",6,6,5,4]
[null,null,null,"Other companies -  Middle management",15,12,11,3]
[null,null,null,"Other companies - Other employees",155,153,167,25]
[null,null,"Breakdown of the workforce by contract type (number of employees)","Full-time, permanent or open-ended contract",44315,44670,45727,46800]
[null,null,null,"Part-time, permanent or open-ended contract",104,115,124,145]
[null,null,null,"Fixed-term contract",206,78,163,175]
[null,null,"Workforce departures and absences (number of employees)","Total departures and absences",-7326,-1643,-1650,-1845]
[null,null,null,"Retirement",-112,-163,-139,-103]
[null,null,null,"Death",-17,-22,-19,-21]
[null,null,null,"Dismissal",-113,-153,-124,-121]
[null,null,null,"Voluntary  redundancy",-320,-280,-290,-318]
[null,null,null,"Contract termination",-82,-78,-60,-41]
[null,null,null,"Not passed probationary period",-14,-30,-104,-118]
[null,null,null,"Permanent disability",-22,-25,-5,-5]
[null,null,null,"Other recurring departures",-251,-25,-26,-170]
[null,null,null,"Voluntary redundancies",-31,-47,-21,-4]
[null,null,null,"Total permanent departures",-5539,-924,-788,-901]
[null,null,null,"Restructuring Plan",-5319,-101]
[null,null,null,"Total absences (leave of absence or other)",-842,-719,-862,-944]
[null,null,"Workforce absences and leave by type of leave and gender (CaixaBank SA) (%)","Overall turnover (total departures / average workforce) – Men",18.600000000000001,1.4,1.1000000000000001,1.2]
[null,null,null,"Overall turnover (total departures / average workforce) – Women",12.5,0.9,0.6,0.6]
[null,null,null,"Turnover (departures excluding restructuring plans / average workforce) – Men",0.7,1,1.1000000000000001,1.2]
[null,null,null,"Turnover (departures excluding restructuring plans / average workforce) – Women",0.5,0.7,0.6,0.6]
[null,null,null,"Voluntary turnover (voluntary departures / average workforce) – Men",0.4,0.5,0.5,0.4]
[null,null,null,"Voluntary turnover (voluntary departures / average workforce) – Women",0.2,0.2,0.2,0.2]
[null,null,"Additions and readmissions (New hires and reinstatements)",null,2189,1881,2801,2951]
[null,null,"New hires (number of employees)",null,949,1295,2116,2167]
[null,null,"New hires filled by internal candidates (%)",null,98.8,96.8,95.8,94.3]
[null,null,"Workforce turnover rate (CaixaBank SA) (%)",null,15.1,1.1000000000000001,0.8,0.8]
[null,null,"Voluntary workforce turnover rate (CaixaBank SA) (%)",null,0.2,0.3,0.3,0.3]
[]
[null,null,"Organisational structure (number of employees) (CaixaBank S.A.)",null,2022,2023,2024,2025]
[null,"2025 People Report","Total office workforce",null,30144,29625,29509,29221]
[null,"(p.178)","Breakdown of workforce by regional network",null,32478,32412,32745,32950]
[null,null,"Breakdown of workforce by headquarters",null,3611,3813,4129,4539]
[]
[null,"Workiva","Training",null,2022,2023,2024,2025]
[null,"2025 People Report","Total training hours (number of hours)",null,2775872,2567949,2992780,2810229]
[null,"(p.208)","Average training hours per person (number of hours)",null,76,71,65.900000000000006,60.3]
[null,null,"Virtual training (%)",null,98,98,92,91.6]
[null," Consolidated  Management  Report\n","Face-to-face training (%)",null,2,2,8,8.4]
[null,"(p. 355, 358-359, 407,470)","Total investment in training (€)",null,15100000,10939896,15400000,18100000]
[null,null,"Total investment per person in training (€)",null,335,338,339,388]
[null,null,"Breakdown of training hours by occupational category (number of hours)","Executives",415750,49961,234762,317744]
[null,null,null,"Middle Managers",557487,528919,308947,514614]
[null,null,null,"Other Employees",2204965,2076471,2449071,1977871]
[null,null,"Breakdown of training hours by age and gender (number of hours)","Men <30 years",48253,54147,127378,155015]
[null,null,null,"Women <30 years",58386,59985,122121,131439]
[null,null,null,"Men 30-39 years",189612,122927,180788,171021]
[null,null,null,"Women 30-39 years",247673,154973,194560,173632]
[null,null,null,"Men 40-49 years",769611,556406,559273,515385]
[null,null,null,"Women 40-49 years",1111788,862930,835257,789157]
[null,null,null,"Men >49 years",358433,348066,455398,398430]
[null,null,null,"Women >49 years",394447,408515,518005,476150]
[null,null,"CaixaBank employees certified under MiFID II (number of employees)",null,28971,29528,31990,32825]
[null,null,"CaixaBank employees certified under the Mortgage Credit Act (number of employees)",null,28792,29189,31813,32840]
[null,null,"Employees certified under the Insurance Distribution Directive (IDD) (number of employees)",null,30440,30510,33146,33636]
[null,null,"Employees with a training-linked bonus (number of employees)",null,43318,41433,42295,44990]
[]
[]
[null,"Workiva part of  Consolidated  Management  Report, People report none","Commitment (Satisfaction) (%) (CaixaBank S.A.)",null,2022,2023,2024,2025]
[null,"2025 People Report","Results of surveys on employee engagement and satisfaction, culture and leadership","Overall satisfaction",67,64,69,73]
[null,"(p.197)",null,"Employees who responded to the satisfaction survey",75,56,83,57]
[null,null,null,"Professional development",69,61,67,68]
[null," Consolidated  Management  Report\n",null,"Level of empowerment",59,60,65,69]
[null,"(p. 377)",null,"Talent retention",73.5,82.3,84.1,87.3]
[]
[null,"Workiva","Return on investment in human capital (€)",null,2022,2023,2024,2025]
[null," Consolidated  Management  Report\n","Total revenue ",null,17676000000,26565000000,29120000000,26931000000]
[null,"(p. 508, 569, 579)","Total operating expenses",null,5575000000,5822000000,6108000000,6415000000]
[null,null,"Total staff costs",null,3331000000,3516000000,3777000000,3972000000]
[]
[]
[null,null,"Remuneration",null,2022,2023,2024,2025]
[null,"2025 People Report","Trends in Social Benefits (MM€) (CaixaBank S.A.)",null,369.5,471.2,504.1,515.6]
[null,"(p. 9, 129, 135, 186, 187)","Types of benefits and number of beneficiaries (MM€) (CaixaBank S.A.)","Contribution to the Pension System",168.8,176.7,182.1,205.6]
[null,null,null,"Insurance",23.7,24.7,27.2,34.4]
[null,null,null,"Aid for family situations",129.6,129.4,130.9,131.9]
[null,null,null,"Aid for personal situations",43.2,40.4,44.3,46.2]
[null,null,null,"Credit facilities for employees",4.2,100,119.6,97.5]
[null,null,"Average total remuneration by professional category and gender (€) (the average remuneration per person is currently published) (CaixaBank S.A.)","Directors (women)",null,null,115641,125954]
[null,null,null,"Middle management (women)",null,null,92088,95647]
[null,null,null,"Rest of employees (women)",null,null,69125,73022]
[null,null,null,"Total (women)",null,null,77723,82509]
[null,null,null,"Directors (total)",null,null,128069,140361]
[null,null,null,"Middle management (total)",null,null,97104,100546]
[null,null,null,"Rest of employees (total)",null,null,70175,74124]
[null,null,null,"Total",null,null,83152,88435]
[null,null,"Average fixed salary by professional category and gender (€) (the average remuneration per person is currently published) (CaixaBank S.A.)","Directors (women)",null,null,84494,87761]
[null,null,null,"Middle management (women)",null,null,70960,73016]
[null,null,null,"Rest of employees (women)",null,null,54648,57567]
[null,null,null,"Total (women)",null,null,60447,63467]
[null,null,null,"Directors (total)",null,null,91426,94689]
[null,null,null,"Middle management (total)",null,null,73732,75834]
[null,null,null,"Rest of employees (total)",null,null,55508,58483]
[null,null,null,"Total",null,null,63860,66925]
[null,null,"Adjusted pay gap (CaixaBank S.A.) (%)",null,1.1000000000000001,0.7,0.7,0.7]
[null," Consolidated  Management  Report\n","Unadjusted pay gap (CaixaBank Group) (%)",null,17,16,14,13]
[null,null,"Employees below senior management level who receive long-term incentives from the company (%)",null,0.3,0.44,0.46,0.43]
[null,null,"Employees who have access to the employee share ownership plan (ESOP) or employee share purchase plan (ESPP) (%)",null,100,100,100,100]
[]
[null,null,"Diversity indicators (CaixaBank S.A.)",null,2022,2023,2024,2025]
[null,"2025 People Report","% Women on staff",null,57.5,57.4,57.4,57.3]
[null,"(p.197)","% Women in managerial positions",null,41.8,43,43.4,44]
[null,null,"% Women in non-managerial positions",null,60.2,59.8,59.7,59.5]
[null,null,"% Women in Junior Management",null,44,46,46,47]
[null,null,"% Women in TOP Management",null,31,33,33,34]
[null,null,"% Women in Revenue positions",null,43,44,45,45]
[null,null,"% Access to managerial position",null,48.2,51.6,54.4,53.8]
[null,null,"% Women designations ",null,20.6,21.7,23.2,23.7]
[null,null,"% Men designations ",null,15.5,17.3,20,19.8]
[null,null,"Employees with disability (number of employees)",407,null,425,463,520]
[null,null,"% Generation Z (Born after 1992)",null,2.2999999999999998,3.1,4.5,5.4]
[null,null,"% Generation Y (millennial, born between 1982 and 1992)",null,15.6,15.7,16.100000000000001,16.399999999999999]
[null,null,"% Generation X (born between 1971 and 1981)",null,68.400000000000006,67.900000000000006,66.5,65.5]
[null,null,"% Baby Boomer (prior to 1971)",null,13.7,13.3,12.9,12.7]
[]
[null,null,"Indicators of equality and non-discrimination (CaixaBank S.A.)",null,2022,2023,2024,2025]
[null,"2025 People Report","Total hirings",null,256,635,1140,804]
[null,"(p.199)","Total appointments",null,12352,9098,8027,6361]
[null,null,"Employees with flexible working hours (number of employees)",null,24612,25299,25805,27570]
[null,null,"Total workday reductions (number of reductions)",null,2326,2017,1997,2013]
[null,null,"Total paid leave permits (number of permits)",null,3081,2492,2233,2146]
[null,null,"Total leaves of absence (number of leaves)",null,526,507,438,414]
[null,null,"Taking the minimum period due to a birth (%)","Men",97.1,99.4,99.3,100]
[null,null,null,"Women",98.6,100,100,100]
[null,null,"Dismissals broken down by age and sex (number of dismissals)",77,null,92,70,70]
[]
[null,null,"Health and Safety (CaixaBank S.A.)",null,2022,2023,2024,2025]
[null,"2024 People Report","Fatal accidents (number of accidents)",null,1,0,0,0]
[null,"(p.137, 191, 195, 199)","Serious accidents (number of accidents)",null,0,0,4,0]
[null,null,"Non-serious or minor accidents (number of accidents)",null,349,367,357,348]
[null,null,"Non-serious or minor accidents (%)",null,99.7,100,98.9,100]
[null,null,"Manageable absenteeism hours (number of hours)",null,2690834,2369326,2393498,2370102]
[null,null,"Manageable absenteeism (%)",null,4.59,4.12,4.0999999999999996,4]
[null,null,"Absenteeism rate (% of total days)",null,7,6.3,6.3,6.2]
[null,null,"Total number of paid weeks of maternity leave available (number of weeks)",null,19.5,19.5,20.5,23.5]
[null,null,"Total number of paid weeks of paternity leave available (number of weeks)",null,19.5,19.5,20.5,23.5]
[null,null,"People completing the Health and Safety course annually (number of people)",null,315,1113,1443,1096]
[null,null,"Health and safety campaigns (number of campaigns)",null,27,74,91,103]
[null,null,"Offices upgraded to prevent physical robberies (number of offices)",null,403,380,677,691]
[null,null,"Workplaces assessed for risks (number of workplaces)",null,663,1010,1228,876]
[null,null,"Total number of workplace accidents (number of accidents)",null,350,367,361,348]
[]
[null,null,"Working conditions (CaixaBank S.A.)",null,2022,2023,2024,2025]
[null,"2024 People Report","Workforce covered by collective bargaining agreement (%)",100,null,100,100,100]
[null,"(p.195)","Members on company committees (number of members)",957,null,957,957,957]
[null,null,"Percentage of union representation ","CCOO members (number of members)",293,293,293,293]
[null,null,null,"CCOO representation (%)",30.62,30.62,30.62,30.62]
[null,null,null,"SECB members (number of members)",395,395,395,395]
[null,null,null,"SECB representation (%)",41.27,41.27,41.27,41.27]
[null,null,null,"UGT members (number of members)",176,176,176,176]
[null,null,null,"UGT  representation (%)",18.39,18.39,18.39,18.39]
[null,null,null,"Other members (number of members)",93,93,93,93]
[null,null,null,"Other  representation (%)",9.7200000000000006,9.7200000000000006,9.7200000000000006,9.7200000000000006]
[]
[]
[null,null,"CUSTOMERS","Source: CaixaBank Group Consolidated Management Report / \nInterim Consolidated Management Report of the CaixaBank Group"]
[]
[null,"Workiva","Customer details (number of customers)",null,2022,2023,2024,2025]
[null," Consolidated  Management  Report\n","Total number of customers",null,18300000,18200000,18500000,18900000]
[null,"(p. 13)"]
[null,"S&P Questionnaire","Customer satisfaction (%)",null,null,null,2024,2025]
[null," idG semestral 2025, pag 95","Satisfaction metric (Relational NPS)",null,null,null,15.7,20.8]
[null," Consolidated  Management  Report\n","Percentage of customers covered",null,null,null,100,100]
[]
[]
[null,"Workiva","Customer Service Department (SAC)",null,2022,2023,2024,2025]
[null," Consolidated  Management  Report\n","Complaints received prior to legal proceedings (number of complaints)",null,30415,103754,343973,96767]
[null,"(p. 413-414)","Other complaints received (number of complaints)",null,170467,175793,141415,124005]
[null,null,"Types of complaints (%)","Asset-side operations",22,40,72,33]
[null,null,null,"Cards and POS terminals",23,21,4,29]
[null,null,null,"Liability-side operations",28,16,7,8]
[null,null,null,"Insurance and pension funds",6,7,3,6]
[null,null,null,"Collection and payment services",6,4,3,4]
[null,null,null,"Channel",11,9,4,4]
[null,null,null,"Investment services",1,1,0,1]
[null,null,null,"Other services",3,3,7,15]
[null,null,"Average time taken to resolve complaints (%)","Less than 10 days",64,78,57,78]
[null,null,null,"10–30 days",29,20,30,20]
[null,null,null,"More than 30 days",7,2,13,2]
[null,null,"Number of complaints resolved (%)","In favour of the claimant",47,50,49,44]
[null,null,null,"In favour of the company",35,37,34,35]
[null,null,null,"Cases dismissed as inadmissible",18,13,17,21]
[]
[null,"Workiva","Branch network",null,null,null,2024,2025]
[null," Consolidated  Management  Report\n","ATMs (number of ATMs)",null,null,null,{"$f":"11137+1233","v":12370},12272]
[null,"(p. 13)","Market shares (%)","Loans to households and businesses",null,null,23.4,23.4]
[null,null,null,"Mortgages",null,null,24.6,24.7]
[null,null,null,"Business loans",null,null,23.6,23.5]
[null,null,null,"Long-term savings instalments",null,null,29.5,"-"]
[null,null,null,"Credit card bills",null,null,"-",31]
[null,null,null,"Deposits from households and businesses",null,null,24.7,24.7]
[null,null,null,"Investment funds",null,null,23.7,23.3]
[null,null,null,"Pension schemes",null,null,34.299999999999997,34.200000000000003]
[null,null,null,"Life insurance and savings policies",null,null,37.700000000000003,37.799999999999997]
[]
[]
[null,"Workiva","Business model (MM customers)",null,null,null,2024,2025]
[null," Consolidated  Management  Report\n","Retail Banking","Retail Banking Customers",null,null,15.3,15.7]
[null,"(p. 142)",null,"Premier Banking Customers",null,null,2.8,2.8]
[null,null,null,"Business and Other Customers",null,null,1.6,1.6]
[null,null,"Corporate Banking",null,null,null,0.3,0.3]
[null,null,"Private Banking",null,null,null,0.3,0.3]
[null,null,"CIB",null,null,null,0.03,0.03]
[]
[]
[null,"Workiva","Digital customers (MM customers)",null,2022,2023,2024,2025]
[null," Consolidated  Management  Report\n","Digital channels",null,12.1,12.4,12.1,12.7]
[null,"(p. 142)","Mobile channel",null,1.9,2.6,3.4,5.0999999999999996]
[null,null,"Connecta",null,3.4,3.3,3.1,7.6]
[null,null,"Imagin",null,4.2,3.3,3.6,4]
[]
[]
[null,null,"SOCIETY","Source: CaixaBank Group Consolidated Management Report / MicroBank Report / Social Action Report"]
[]
[null,"Workiva: the IdCG section, not the AC Report section","Financial Inclusion",null,2025]
[null,"The figure shown is the sum of the loan portfolio by purpose (683,067) and liability contracts (9,653)","MicroBank customers (number of customers)   ",null,692720]
[null,"MicroBank 2025 Report","MicroBank transactions or contracts (number of transactions)    ",null,277819]
[null," Consolidated  Management  Report\n","Social account customers: Basic Payment Account (number of customers)    ",null,409158]
[null,"(p. 16, 171, 423)","Social account customers: Inclusion Account (number of customers)\t",null,21325]
[null,"The 2025 social action report is due to be published","Transactions or contracts for social accounts: Basic Payment Account (number of transactions) "]
[null,"The 2025 social action report is due to be published","Transactions or contracts for social accounts: Inclusion Account (number of transactions)   "]
[null,"New S&P questionnaire – still to be added or removed","MyBox Senior Protection customers (number of customers)",null,"-"]
[null,"New S&P questionnaire – still to be added or removed","MyBox Senior Protection transactions or contracts (number of transactions)",null,"-"]
[null,null,"Imagin customers (number of customers)\t",null,4000000]
[]
[null,"Workiva","Social commitment    ",null,2025]
[null," Consolidated  Management  Report\n","Citizens with a branch in their municipality (Spain) (%)    ",null,92]
[null,"(p. 16, 421)","Spanish towns with over 5,000 inhabitants where CaixaBank operates (%)    ",null,99]
[null,null,"Spanish towns where CaixaBank operates (number of towns)\t",null,2234]
[null,null,"Spanish towns where CaixaBank is the only bank (number of towns)    ",null,463]
[null,null,"Number of Ofibuses",null,29]
[null,null,"Towns served by Ofibuses (number of towns)  ",null,1413]
[null,null,"Potential beneficiaries (number of beneficiaries)   ",null,644000]
[null,null,"Users aged 65 and over (%)\t",null,70]
[]
[null,"Workiva","Financial Education   ",null,2025]
[null," Consolidated  Management  Report\n","Total number of financial education courses, workshops and sessions (number of courses, workshops and sessions)    ",null,{"$f":"3078+105","v":3183}]
[null,"(p. 389, 430-440, 482)","Attendees at financial education training sessions for older people (number of attendees)    ",null,1931]
[null,null,"Attendees at financial education workshops and talks for adults (number of attendees)\t",null,10238]
[null,null,"Attendees at financial education workshops and conferences for people with intellectual disabilities (number of attendees)   ",null,2508]
[null,null,"Participants in the “Land of Opportunities” programme (entrepreneurs beneficiaries)",null,2582]
[null,null,"Views of the “ImaginAcademy” programme (number of views)\t",null,69800000]
[]
[null,"Workiva","Social action / Volunteering",null,2025]
[null," Consolidated  Management  Report\n","Community investment (€) ",null,6300000]
[null,"(p. 380-393)","Management costs for community investment (€) ",null,">1,000,000"]
[null,null,"CaixaBank volunteers (number of volunteers)",null,23860]
[null,null,"Activities carried out as part of the CaixaBank Volunteering programme (number of activities)",null,31359]
[null,null,"Breakdown of volunteering activities carried out (%)","Support",64]
[null,null,null,"Environment",4]
[null,null,null,"Education",30]
[null,null,null,"Digitalisation",1]
[null,null,null,"Other",1]
[null,null,"Beneficiaries of the CaixaBank Volunteering programme (number of beneficiaries)",null,754902]
[null,null,"Partner organisations of the CaixaBank Volunteering programme (number of organisations)",null,2422]
[null,null,"Distribution of projects by type (number of projects)","Illness and disability",2274]
[null,null,null,"Interculturalism and social exclusion",1087]
[null,null,null,"Employment integration and other",333]
[null,null,null,"Poverty",1083]
[null,null,null,"Older people",764]
[null,null,"Organisations benefiting from social action projects (number of organisations)",null,5192]
[null,null,"Other calls for proposals","Charity initiatives (number of agreements)",105]
[null,null,null,"No Home Without Food – Total funds raised (€)",2100000]
[null,null,null,"No Home Without Food – Contribution from the “la Caixa” Foundation (€)",1000000]
[null,null,null,"No Home Without Food – Donations raised by CaixaBank (€)",1100000]
[null,null,null,"Amount allocated to social funding schemes with other regional foundations (€)",700000]
[null,null,null,"Social initiative projects in partnership with other regional foundations (number of projects)",153]
[null,null,null,"Amount allocated to socio-cultural projects in partnership with other regional foundations (€)",930000]
[null,null,null,"Regional foundations (number of foundations)",11]
[]
[null,"Workiva","Social action / Our own programmes",null,2025]
[null," Consolidated  Management  Report\n","El árbol de los sueños","Beneficiaries who have received a gift (number of beneficiaries)",35587]
[null,"(p. 388-391)",null,"Partner organisations (number of organisations)",400]
[null,null,null,"Participants (number of participants)",20029]
[null,null,"Reutilízame","Donations (number of donations)",536]
[null,null,null,"Items donated (number of items donated)",24009]
[null,null,null,"Beneficiary organisations (number of organisations)",235]
[null,null,null,"Participating organisations (number of organisations)",44]
[null,null,"Tierra de Oportunidades","Total investment (€)",700000]
[null,null,null,"Beneficiary entrepreneurs (number of entrepreneurs)",2582]
[null,null,null,"Award-winning projects (number of projects)",208]
[null,null,"Everyone's Project","Amount donated (€)",900000]
[null,null,null,"Projects supported (number of projects)",165]
[null,null,"Congresses for young people","Conference attendees (number of attendees)",19689]
[null,null,"Donation platform","Amount raised (€)",28480000]
[null,null,null,"Social organisations supported (number of organisations)",2513]
[null,null,null,"Causes promoted (number of causes)",2988]
[]
[null,"Workiva","Contribution to society",null,2025]
[null," Consolidated  Management  Report\n","Loans granted to social enterprises (number of loans)",null,310]
[null,"(p. 428-429, 437-440, 491)","Jobs created through microloans granted to entrepreneurs (number of jobs)",null,30170]
[null,"Consolidated  Interim Management  Report January–June 2025","Homes under the social housing rental scheme (number of homes)",null,8846]
[null,"(p.108, p.109)","Cases reviewed by the Mortgage Customer Service Department (number of cases)",null,752]
[null,null,"New businesses launched with the financial support received (number of businesses)",null,9941]
[null,null,"Jobs generated through the multiplier effect of purchases from suppliers (number of jobs)",null,73383]
[]
[null,"Workiva","Accessibility",null,2025]
[null," Consolidated  Management  Report\n","Accessible branches (%)",null,90]
[null,"(p. 417-420, 426)","Barrier-free branches (number of branches)",null,44]
[null,null,"Accessible ATMs (%)",null,100]
[null,null,"Braille cards (number of cards)",null,5282]
[null,null,"POS terminals for the visually impaired (%)",null,100]
[null,null,"Branches offering sign language support (%)",null,100]
[]
[null,"Workiva","Dualiza",null,2025]
[null," Consolidated  Management  Report\n","Total number of beneficiaries (number of beneficiaries)","Students",12791]
[null,"(p. 440)",null,"Teachers",5123]
[null,null,null,"Companies",1967]
[null,null,null,"Vocational training centres",1019]
[null,null,"Annual investment (€)","Total annual investment",2580000]
[null,null,"Dualiza call for applications","Projects (number of projects)",32]
[null,null,null,"Students (number of students)",2329]
[null,null,null,"Vocational training centres (number of vocational training centres)",50]
[null,null,null,"Companies and institutions (number of companies and institutions)",83]
[null,null,"Guidance session ","Projects (number of projects)",28]
[null,null,null,"Students (number of students)",5073]
[null,null,null,"Vocational training centres (number of vocational training centres)",28]
[null,null,null,"Companies and institutions (number of companies and institutions)",170]
[]
[]
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{"sheet":"GOVERNANCE","index":3,"n_rows":431,"n_cols":27,"rows_kept":431,"cut":false,"hidden":false,"merged":[[235,7,235,8],[237,4,237,5],[238,4,238,5],[239,4,239,5],[240,4,240,5],[241,4,241,5],[241,7,241,8],[240,7,240,8],[239,7,239,8],[238,7,238,8],[242,4,242,5],[243,4,243,5],[244,4,244,5],[54,7,54,8],[265,2,265,6],[10,23,10,24],[11,23,11,24],[22,2,22,3],[12,7,12,8],[13,7,13,8],[17,18,17,19],[21,13,22,13],[20,18,23,21],[259,2,259,6],[263,2,263,6],[25,7,25,8],[26,7,26,8],[39,7,39,8],[56,7,56,8],[70,7,70,8],[71,7,71,8],[85,7,85,8],[40,7,40,8],[86,7,86,8],[99,7,99,8],[100,7,100,8],[101,7,101,8],[15,13,15,14],[344,6,345,6],[344,7,345,7],[10,7,10,8],[10,18,10,19],[11,7,11,8],[11,18,11,19],[14,18,14,19],[16,13,16,14],[16,18,16,19],[18,13,20,13],[256,4,256,6],[257,4,257,5],[257,6,258,6],[230,4,230,5],[231,4,231,5],[232,4,232,5],[233,4,233,5],[268,2,268,6],[269,2,270,2],[269,6,270,6],[174,2,174,3],[210,2,214,2],[41,7,41,8],[55,7,55,8],[426,2,427,2],[377,3,377,4],[366,3,366,4],[367,3,367,4],[368,3,368,4],[369,3,369,4],[370,3,370,4],[371,3,371,4],[372,3,372,4],[373,3,373,4],[374,3,374,4],[375,3,375,4],[376,3,376,4],[390,2,390,3],[391,2,391,3],[388,2,388,3],[392,2,392,3],[393,2,393,3],[271,2,272,2],[271,6,272,6],[378,3,378,4],[380,3,380,4],[381,3,381,4],[382,3,382,4],[365,3,365,4],[344,2,345,2],[344,3,345,3],[344,5,345,5],[360,5,360,7],[361,3,361,4],[362,3,362,4],[363,3,363,4],[364,3,364,4],[351,4,351,5],[351,6,351,7],[344,4,345,4],[296,2,297,2],[298,2,299,2],[285,2,286,2],[279,2,280,2],[279,6,280,6],[281,2,282,2],[281,6,282,6],[283,2,284,2],[283,6,284,6],[285,6,286,6],[287,2,287,6],[288,2,289,2],[288,6,289,6],[273,2,274,2],[273,6,274,6],[275,2,276,2],[275,6,276,6],[277,2,278,2],[277,6,278,6],[290,2,291,2],[292,2,293,2],[294,2,295,2],[337,2,337,6],[326,2,327,2],[328,2,329,2],[330,2,330,6],[331,2,332,2],[333,2,334,2],[316,2,317,2],[318,2,319,2],[320,2,321,2],[322,2,323,2],[324,2,325,2],[311,2,311,6],[312,2,313,2],[314,2,315,2],[300,2,301,2],[302,2,303,2],[304,2,305,2],[304,4,305,4],[306,2,306,6],[335,2,336,2],[307,2,308,2],[309,2,310,2],[128,2,128,3],[119,2,119,3],[120,2,120,3],[121,2,121,3],[122,2,122,3],[123,2,123,3],[124,2,124,3],[125,2,125,3],[126,2,126,3]]}
[]
[]
[]
[null,"Governance indicators summary"]
[null,296]
[null,252]
[]
[null,null,"CORPORATE GOVERNANCE","Source: CaixaBank Group Consolidated Management Report",null,null,null,"Source: CaixaBank Group Consolidated Management Report",null,null,null,null,null,"Source: CaixaBank Group Consolidated Management Report",null,null,null,null,"Source: CaixaBank Group Consolidated Management Report"]
[null,"CEO Compensation S&P and ISS\n p. 61 IARC"]
[null,"Workiva","Board Composition",2024,2025,"2026*",null,"Board of Directors Activity",null,2024,2025,null,null,"Shareholding Structure",null,2024,2025,null,"Remuneration",null,2024,2025,null,"Annual General Meeting",null,2024,2025]
[null," Consolidated  Management  Report\n","Directors (number)",15,15,15,null,"Meetings (number)",null,15,13,null,null,"Shareholders (number)",null,555620,515620,null,"CEO’s short-term variable remuneration (thousands of €)",null,263,384,null,"Quorum reached at the AGM (%)",null,"77.82","82.81"]
[null,"(p. 43, 45, 47, 55-58, 60, 74, 77-78, 588, 590, 817, 886, 928)","Independent (%)",60,60,67,null,"Attendance (%)",null,99,98,null,null,"Shares (number)",null,"7,174,937,846","7,024,520,689",null,"Long-term variable remuneration for the CEO (thousands of €)",null,175,177,null,"Average approval rating at the AGM (%)",null,"93.5","94.07"]
[null,null,"Executive (%)",13,7,7,null,"Board members with an attendance rate of less than 75% at board and committee meetings (number)",null,0,0,null,null,"Votes per share (number)",null,"7,174,937,847","7,024,520,689",null,"Total CEO compensation (thousands of €)1",null,4505.5,5193.6000000000004]
[null,null,"Proprietary (%)",20,20,20,null,"Maximum continuous term of office as an independent director (years)",null,12,12,null,null,"Fundación “la Caixa”  (%)",null,"31.22","31.27",null,".",null,72.718999999999994,76.516000000000005]
[null,null,"Others (%)",7,13,7,null,null,null,null,null,null,null,"FROB (%)",null,"18.03","18.08",null,"The ratio between the total annual compensation of the CEO and the mean or median employee compensation (%)2",null,61.952790879962599,67.877541952010034]
[null,null,"Re-election at Annual General Meeting (%)",7,20,20,null,null,null,null,null,null,null,"Significant shareholdings (%) according to the CNMV",null,"53.38","54.07",null,"Mean employee compensation of CaixaBank Group (thousands of €)3",null,77.951999999999998,82.213999999999999]
[null,null,"Re-election and mandates (years)",4,4,4,null,null,null,null,null,null,null,"Treasury shares, directors and other shareholders represented on the Board (%)",null,"0.8","0.24",null,"CEO-to-Employee Pay Ratio (%) - Total CEO compensation / Mean employee compensation of CaixaBank Group",null,{"$f":"+U13/U16","v":57.798388752052546},{"$f":"+V13/V16","v":63.171722577663175}]
[null,null,"Foreigners (%)",13,13,13,null,null,null,null,null,null,null,"Shareholding Free float under management (%)",null,"49.9","50.4",null,"Shares based on outstanding incentive schemes as a percentage of total share capital (%)",null,"0.15","0.11"]
[null,null,"Nationality (number)",3,3,3,null,null,null,null,null,null,null,"Free float (%)","Retail underlying","26.8","23.7"]
[null,null,"Lead independent director (number)",1,1,1,null,null,null,null,null,null,null,null,"Institutional investors (national and international)",72,"75.6",null,"1 Notes to the 2025 Consolidated Financial Statements, page 129 (2025 Consolidated Management Report, page 1087)"]
[null,null,"Women (%)",40,40,40,null,null,null,null,null,null,null,null,"Employees","1.3","0.8",null,"2 Consolidated Management Report 2025, page 375. CaixaBank calculates the annual total remuneration ratio for Group employees as the annual total remuneration (fixed and variable pay, including personal contributions and other employee benefits) of the highest-paid individual compared with the median annual total remuneration of all Group employees (fixed and variable pay, including personal contributions and other employee benefits), based on annualised full-time remuneration and excluding the highest-paid individual."]
[null,null,"Men (%)",60,60,60,null,null,null,null,null,null,null,"Shareholder remuneration","Dividend (€ per share)","0.4352","0.5"]
[null,"Corporate website","*Note: Figures updated following the Annual General Meeting held on 27 March 2026",null,null,null,null,null,null,null,null,null,null,null,"Pay-out (%)","53.5","59.4"]
[]
[null,"Workiva","Executive Comittee Composition",2024,2025,null,null,"Executive Management Activity",null,2024,2025,null,null,null,null,null,null,null,"3 Consolidated Management Report 2025, page 342 "]
[null," Consolidated  Management  Report\n","Directors (number)",7,6,null,null,"Meetings (number)",null,22,24,null,null,"Skills matrix","Source: Annual Corporate Governance Report"]
[null,"(p. 55-58, 73, 74, 77-78, 85-89)","Independent (%)",57.14,66.67,null,null,"Attendance (%)",null,97,96]
[null,null,"Executive (%)",28.57,16.670000000000002]
[null,null,"Proprietary (%)",14.29,16.670000000000002]
[null,null,"Others (%)","-","-"]
[null,null,"Re-election at Annual General Meeting (%)","-",17]
[null,null,"Re-election and mandates (years)",4,4]
[null,null,"Foreigners (%)",0,0]
[null,null,"Nationality (number)",1,1]
[null,null,"Women (%)",42.86,50]
[null,null,"Men (%)",57.14,50]
[]
[]
[]
[null,"Workiva","Audit and Control Committee Composition",2024,2025,null,null,"Audit and Control Committee Activity",null,2024,2025]
[null," Consolidated  Management  Report\n","Directors (number)",5,5,null,null,"Meetings (number)",null,13,13]
[null,"(p. 55-58, 74, 77-78, 107-119)","Independent (%)",60,60,null,null,"Attendance (%)",null,100,98]
[null,null,"Executive (%)","-","-"]
[null,null,"Proprietary (%)",40,40]
[null,null,"Others (%)","-","-"]
[null,null,"Re-election at Annual General Meeting (%)","-",20]
[null,null,"Re-election and mandates (years)",4,4]
[null,null,"Foreigners (%)",0,0]
[null,null,"Nationality (number)",1,1]
[null,null,"Women (%)",40,40]
[null,null,"Men (%)",60,60]
[]
[]
[]
[null,"Workiva","Appointments and Sustainability Committee Composition",2024,2025,null,null,"Appointments and Sustainability Committee Activity",null,2024,2025]
[null,null,"Directors (number)",5,5,null,null,"Meetings (number)",null,15,12]
[null," Consolidated  Management  Report\n","Independent (%)",80,60,null,null,"Attendance (%)",null,97,93]
[null,"(p. 55-58, 74, 77-78, 90-94)","Executive (%)","-","-"]
[null,null,"Proprietary (%)","-",20]
[null,null,"Others (%)",20,20]
[null,null,"Re-election at Annual General Meeting (%)","-",20]
[null,null,"Re-election and mandates (years)",4,4]
[null,null,"Foreigners (%)",40,40]
[null,null,"Nationality (number)",3,3]
[null,null,"Women (%)",20,40]
[null,null,"Men (%)",80,60]
[]
[]
[]
[null,"Workiva","Remuneration Committee Composition",2024,2025,null,null,"Remuneration Committee Activity",null,2024,2025]
[null," Consolidated  Management  Report\n","Directors (number)",5,5,null,null,"Meetings (number)",null,9,7]
[null,"(p. 55-58, 74, 77-78, 99-102)","Independent (%)",80,60,null,null,"Attendance (%)",null,100,100]
[null,null,"Executive (%)","-","-"]
[null,null,"Proprietary (%)",20,"-"]
[null,null,"Others (%)","-",40]
[null,null,"Re-election at Annual General Meeting (%)","-",40]
[null,null,"Re-election and mandates (years)",4,4]
[null,null,"Foreigners (%)",0,0]
[null,null,"Nationality (number)",1,1]
[null,null,"Women (%)",60,40]
[null,null,"Men (%)",40,60]
[]
[]
[]
[null,"Workiva","Risks Committee Composition",2024,2025,null,null,"Risks Committee Activity",null,2024,2025]
[null," Consolidated  Management  Report\n","Directors (number)",5,5,null,null,"Meetings (number)",null,13,13]
[null,"(p. 55-58, 74, 77-78, 95-98)","Independent (%)",60,60,null,null,"Attendance (%)",null,98,96]
[null,null,"Executive (%)","-","-"]
[null,null,"Proprietary (%)",20,"-"]
[null,null,"Others (%)",20,40]
[null,null,"Re-election at Annual General Meeting (%)","-",40]
[null,null,"Re-election and mandates (years)",4,4]
[null,null,"Foreigners (%)",20,20]
[null,null,"Nationality (number)",2,2]
[null,null,"Women (%)",40,60]
[null,null,"Men (%)",60,40]
[]
[]
[]
[null,"Workiva","Innovation, Technology and  Digital Transformation Committee Composition",2024,2025,null,null,"Innovation, Technology and Digital Transformation Committee Activity",null,2024,2025]
[null," Consolidated  Management  Report\n","Directors (number)",7,7,null,null,"Meetings (number)",null,4,4]
[null,"(p. 55-58, 74, 77-78, 103-106)","Independent (%)",71.430000000000007,71,null,null,"Attendance (%)",null,93,92]
[null,null,"Executive (%)",28.57,14]
[null,null,"Proprietary (%)","-",14]
[null,null,"Others (%)","-","-"]
[null,null,"Re-election at Annual General Meeting (%)","-","-"]
[null,null,"Re-election and mandates (years)",4,4]
[null,null,"Foreigners (%)",14,14]
[null,null,"Nationality (number)",2,2]
[null,null,"Women (%)",43,29]
[null,null,"Men (%)",57,71]
[]
[]
[null,null,"Management Committee' Stake (%)",null,"2026*"]
[null,"DRU 2026 (pg. 1216)","Iñaki Badiola Gómez",null,1.0000000000000001E-5]
[null,null,"Luis Javier Blas Agüeros",null,1.0000000000000001E-5]
[null,null,"Matthias Bulach",null,1.0000000000000001E-5]
[null,null,"Óscar Calderón de Oya",null,2.0000000000000002E-5]
[null,null,"Natividad Capella Pifarre",null,2.0000000000000002E-5]
[null,null,"Manuel Galarza",null,1.0000000000000001E-5]
[null,null,"David López Puig",null,1.0000000000000001E-5]
[null,null,"Mª Luisa Martínez Gistau",null,1.0000000000000001E-5]
[null,null,"Jordi Mondéjar López",null,1.0000000000000001E-5]
[null,null,"Javier Pano Riera",null,2.0000000000000002E-5]
[null,null,"Marisa Retamosa Fernández",null,1.0000000000000001E-5]
[null,null,"Javier Valle T-Figueras",null,0]
[null,null,"Mariona Vicens",null,1.0000000000000001E-5]
[null,null,"Total",null,1.4999999999999999E-4]
[null,null,"*Note: April 2026"]
[]
[null,null,"BUSINESS CONDUCT","Source: CaixaBank Group Consolidated Management Report / Consolidated Financial Statements of CaixaBank Group"]
[]
[null,"Workiva","Whistleblowing Mechanism (Whistleblower channel)"]
[]
[null,null,"Reporting Areas (number) - reported incidents or cases",2022,2023,2024,2025]
[null," Consolidated  Management  Report\n","Anti-Corruption Policy (Corruption or bribery)",0,0,5,1]
[null,"(p. 477)","Harassment at work and sexual harassment (Discrimination or harassment)",1,14,37,33]
[null,null,"Data protection/ confidentiality and ethical use of data (Customer privacy data)",1,9,10,8]
[null,null,"Conflicts of interest",0,5,7,11]
[null,null,"Prevention of money laundering and terrorist financing (Money laundering or insider trading)",2,0,1,2]
[]
[]
[]
[]
[null,null,"Contributions to associations and political parties (€)",null,null,null,null,null,"Other large expenditures (€)"]
[null," Consolidated  Management  Report\n","Categories",2022,2023,2024,2025,null,"Name of organization",null,null,null,2025]
[null,"(p. 424, 490)","Lobbying, interest representation sector association or similar",2597000,3132000,3415000,3600000,null,"CECA",null,null,null,1900000]
[null,"corporate website","Local, regional or national political campaigns / organizations / candidates",0,0,0,0,null,"Plan Familia Adecco",null,null,null,1700000]
[null,null,"Trade associations or tax-exempt groups (e.g. think tanks) ",4233000,4175000,4645000,4200000,null,"Mobile World Capital Barcelona",null,null,null,500000]
[null,null,"Other (e.g. spending related to ballot measures or referendums)",0,0,0,0,null,"Unespa",null,null,null,700000]
[]
[]
[null,"Workiva","Tax Transparency"]
[]
[null," Consolidated  Management  Report\n","OWN TAXES AND TAXES COLLECTED FROM THIRD PARTIES by CaixaBank S.A (€)",null,2024,2025]
[null,"(p. 506)","Own taxes paid",null,3125000000,2981000000]
[null,null,"Taxes collected from third parties",null,2149000000,2318000000]
[null,null,"Total taxes paid and collected from third parties",null,5274000000,5299000000]
[]
[]
[null," Consolidated  Management  Report\n","Aggregate figures for own taxes paid by the CaixaBank Group (€)",null,2024,2025]
[null,"(p. 506)","Direct taxes","Total direct taxes",2215000000,1908000000]
[null,"Tax Report",null,"Corporation income tax",1448000000,1057000000]
[null,"(p. 15)",null,"Bank levy",493000000,"-"]
[null,null,null,"Tax on interest and commission margins (IMIC)","-",580000000]
[null,null,null,"Tax on bank deposits (IDEC)",108000000,120000000]
[null,null,null,"Tax on property and economic activity",165000000,151000000]
[null,null,"Indirect taxes","Total indirect taxes",683000000,872000000]
[null,null,null,"Non-deductible value added tax",377000000,440000000]
[null,null,null,"Stamp duty (AJD)",282000000,410000000]
[null,null,null,"Other indirect taxes",24000000,22000000]
[null,null,"Social security contributions paid by the company",null,694000000,761000000]
[]
[]
[null,null,"Contribution by geography of CaixaBank Group (€)"]
[null," Consolidated  Management  Report\n",null,"Number of employees","Operating income"," Profit/loss before tax ","Corporate income tax expense","Corporate income tax paid"]
[null,"(p. 508)",null,2025,2025,2025,2025,2025]
[null,"(p. 222)","Spain",42122,23511000000,7446000000,-2439000000,620000000]
[null,null,"Portugal",4672,1971000000,786000000,-201000000,318000000]
[null,null,"France",36,315000000,115000000,-28000000,30000000]
[null,null,"Poland",31,131000000,2000000,-2000000,11000000]
[null,null,"United Kingdom",42,352000000,104000000,-39000000,25000000]
[null,null,"Germany",40,409000000,102000000,-34000000,16000000]
[null,null,"Morocco",41,25000000,17000000,-7000000,5000000]
[null,null,"Italy",null,146000000,61000000,-20000000,29000000]
[null,null,"Switzerland",2,0,-1000000,0,0]
[null,null,"Luxembourg",null,71000000,43000000,-5000000,0]
[null,null,"Others",134,"-","-","-","-"]
[null,null,"Total",{"$f":"SUM(D178:D188)","v":47120},{"$f":"SUM(E178:E188)","v":26931000000},{"$f":"SUM(F178:F188)","v":8675000000},{"$f":"SUM(G178:G188)","v":-2775000000},{"$f":"SUM(H178:H188)","v":1054000000}]
[]
[]
[]
[null," Consolidated  Management  Report\n","Total tax rate (%)",null,2024,2025]
[null,"(p. 506)","Total tax rate",null,34,32]
[]
[]
[null,"Workiva","SUPPLIERS","Source: CaixaBank Group Consolidated Management Report"]
[]
[null," Consolidated  Management  Report\n","Suppliers",null,2024,2025]
[null,"(p. 492-493, 495, 499-500, 502)","Number of active suppliers",null,2305,2248]
[null,null,"Volume invoiced active suppliers (€)",null,3036000000,3698000000]
[null,null,"Supplier satisfaction index (%)",null,"-",83.5]
[null,null,"Total number of approved suppliers at year-end (number of suppliers)",null,1551,1701]
[null,null,"Supplier expenditure (€)",null,3633000000,4051000000]
[null,null,"Suppliers who have provided social and environmental certificates (number of suppliers)",null,688,303]
[null,null,"Suppliers who have provided ISO 14001 certification (number of suppliers)",null,387,224]
[null,null,"Audits carried out across all procurement categories (Facilities & Logistics, Construction, IT, Professional Services and Marketing) (number of audits)",null,34,30]
[null,null,"Procurement processes conducted via electronic negotiation (number of processes)",null,1383,1687]
[null,null,"Value of contracts awarded via electronic negotiation (€)",null,1550000000,2806000000]
[null,null,"Proportion of contracts awarded to local suppliers – Spain (%)",null,0.81,0.83]
[null,null,"Procurement processes (breakdown) (%)","IT",48,46]
[null,null,null,"Construction and General Services",7,5]
[null,null,null,"Professional Services",27,29]
[null,null,null,"Facilities Management",5,4]
[null,null,null,"Marketing and Communications",12,16]
[]
[]
[null,null,"Red lines for recruitment on ESG grounds (applicable this year)",null,2024,2025]
[null,null,"1. Knowledge of the Code of Conduct",null,"Yes","Yes"]
[null,null,"2. Compliance with all applicable laws",null,"Yes","Yes"]
[null,null,"3. Implementation of measures to ensure a workplace free from discrimination and harassment",null,"Yes","Yes"]
[null,null,"4. Declaration of knowledge of and adherence to the Principles of the United Nations Global Compact",null,"Yes","Yes"]
[null,null,"5. Declaration that there is no forced or child labour",null,"Yes","Yes"]
[null,null,"6. Adherence to all summer timetables for each children’s section",null,"Yes","Yes"]
[null,null,"7. Freedom of association and collective bargaining",null,"Yes","Yes"]
[null,null,"8. Health and safety at work",null,"Yes","Yes"]
[]
[null,"Workiva","ESG METRICS IN REMUNERATION SCHEMES","Source: CaixaBank Group Consolidated Management Report"]
[]
[null,null,"Incorporating sustainability into the remuneration model"]
[null," Consolidated  Management  Report\n","Material issue under the 2025 double materiality ","Strategic Plan 2025–2027","Link to the remuneration of the executive director, CEO, of the Board of Directors"]
[null,"(p. 228, 229, 373, 885-888)","Sustainable finance","Sustainable mobilisation KPI: 100,000 million €","Sustainability 10% (25%)"]
[null,null,"Own workforce","Percentage of women in management positions","Sustainability 10% (25%)"]
[null,null,"Customers","Weighted average (relational NPS 60% and transactional NPS 40%)","Quality 15%"]
[]
[null," Consolidated  Management  Report\n","Remuneration Metrics for Annual Factors",null,null,null,null,"Remuneration Metrics for Multi - Year Factors"]
[null,"(p. 128, 885, 919, 921)"]
[null,null,"Objectifiable item ","Weighting ","Strategic line",null,null,"Objectifiable item ",null,"Weighting ","Strategic line"]
[null,null,"ROTE (Return on Tangible Equity)",0.2,"Growth of the business, developing the best value proposition for our costumers",null,null,"CETI",null,0.25,"Growth of the business, developing the best value proposition for our costumers"]
[null,null,"Recurring cost-to-income ratio ",0.15,"Growth of the business, developing the best value",null,null,"TSR (Average of the index Euro Stoxx Banksm - Gross Return)",null,0.25,"Growth of the business, developing the best value proposition for our costumers"]
[null,null,"Change in non-performing assets 10% ",0.1,"Growth of the business, developing the best value proposition for our costumers",null,null,"Multi-year ROTE",null,0.25,"Growth of the business, developing the best value proposition for our costumers"]
[null,null,"RAF (Risk Appetite Framework)  ",0.2,"Growth of the business, developing the best value proposition for our customers",null,null,"Sustainability (combination of ESG objectives)",null,0.25,"Sustainability – leaders in Europe"]
[null,null,"Quality",0.15,"Operate with an efficient service model that is maximally tailored to customer preferences",null,null,null,"Sustainable finance mobilisation",0.75,"Sustainability factors (ESG)"]
[null,null,"Market share ",0.1,"Growth of the business, developing the best value proposition for our costumers",null,null,null,"% of women in management positions",0.25,"Sustainability factors (ESG)"]
[null,null,"Sustainability (combination of ESG objectives)",0.1,"Sustainability – leaders in Europe"]
[null,null,"Cumulative mobilisation of sustainable finance",0.25,"Sustainability factors (ESG)"]
[null,null,"% companies with credit exposure to sectors under the Net Zero perimeter at the end of 2024 with which engagement has been carried out",0.25,"Sustainability factors (ESG)"]
[null,null,"Above-average recognition among two to four of the leading sustainability ratings agencies (MSCI, S&P, Sustainalytics, Fitch, ISS) relative to peers in the Eurostoxx Banks",0.25,"Sustainability factors (ESG)"]
[null,null,"% Women in management positions",0.25,"Sustainability factors (ESG)"]
[]
[]
[]
[null,"non-automated","ESG RISK MANAGEMENT POLICY","Source: Principles of action in Corporate policy on sustainability/ESG risk management / CaixaBank Group Consolidated Management Report/ Executive summary: Projects Assessed according to the Equator Principles"]
[]
[null,null,"Implementation of the policy"]
[]
[null,null,"Exclusions",null,2026]
[null,null,null,null,"Exclusion criteria",null,"Phase-out"]
[null,null,"Sectors","Scope of the exclusions*","Financing","Investing"]
[null,null,"General screening criteria. Human Rights"]
[null,null,"ILO Human Rights Violations","Clients and new projects","Companies and their affiliates for which there is strong evidence that they are committing material human rights violations—such as child labor or forced labor, among others, as defined in the ILO Conventions.\nIn the case of project financing, this exclusion also applies to third parties involved, when their participation is significant.","-"]
[null,null,"Health and safety","Clients","Companies and groups that do not have health and safety policies in place to protect their workers (e.g., ISO 45001) or that cannot provide an adequate record of their workers’ health and safety over the past few years.","-"]
[null,null,"Indigenous or vulnerable groups","New projects","Violation of the rights of indigenous or vulnerable groups, or their resettlement, without their free, prior, and informed consent.","-"]
[null,null,"General screening criteria. Climate change"]
[null,null,"Assessment of decarbonisation strategies","Clients and new projects","The Group may decide not to finance those transactions or customers that may pose a material climate risk to the Bank. This decision may be taken where the climate assessment indicates that the customer’s decarbonisation strategy or pathway is inadequate, or where the transaction may generate significant risks associated with the transition to a low-carbon economy or affect compliance with the Bank’s climate change commitments.","-"]
[null,null,"General screening criteria. Nature"]
[null,null,"Negative impacts on nature","New projects","Projects that negatively affect the zones included on the UNESCO list of World Heritage Sites, the Ramsar list of wetlands, sites of the Zero Extinction Alliance, protected areas in Categories I-IV of the International Union for Conservation of Nature, protected marine areas, primary tropical rain forests, Primary Forests or High Conservation Values or Virgin Forests, as defined by the World Resource Institute.","-"]
[null,null,"Environmental management","New projects","Projects where there is a significant environmental impact when the companies do not provide in their due diligence enough information on their environmental policy to mitigate risks","-"]
[null,null,"Energy"]
[null,null,"Coal-fired electricity generation","Clients","Groups with more than 5% of revenues derived from coal-fired electricity generation or developers of thermal coal power plants**","-",2030]
[null,null,null,"New projects","Construction, development or expansion of coal-fired power plants, including captive or self-generation plants for industrial use","-"]
[null,null,"Oil and Natural gas","Clients","Groups primarily engaged in the exploration, extraction and production of oil and natural gas**","-"]
[null,null,null,"New projects","Transactions whose purpose is the exploration, extraction and production of oil and natural gas","-"]
[null,null,"Oil sands (Tar sands)","Clients","Companies where there is evidence that oil sands exploration, production or transport activities account for more than 10% of turnover.","-"]
[null,null,null,"New projects","Exploration, production, processing or transport projects involving oil sands, including transport infrastructure for which there is solid evidence that it will be used to transport oil, a significant percentage of which is from oil sands.","-"]
[null,null,"Arctic Oil and Gas","Clients","Companies where there is evidence that oil and gas exploration, production or transport activities in the Arctic region (AMAP) account for more than 10% of turnover.","-"]
[null,null,null,"New projects","Projects for the exploration, production or transport of oil and gas in the Arctic region, including transport infrastructure intended to transport a significant proportion of oil and gas originating from the Arctic region (AMAP).","-"]
[null,null,"Ultra-deepwater oil and gas","Clients","-","-"]
[null,null,null,"New projects","Exploration and production projects (Ultra-deepwater means water depths of 1,500 metres or more)","-"]
[null,null,"Shale Oil & Gas","Clients","-","-"]
[null,null,null,"New projects","Shale oil and gas exploration and production projects","-"]
[null,null,"Fracking","Clients","-","-"]
[null,null,null,"New projects","Fracking projects","-"]
[null,null,"Nuclear energy","Clients","-","-"]
[null,null,null,"New projects","Construction, development or expansion of nuclear power plants or uranium enrichment facilities. Projects may be financed that are related to the generation of nuclear power but only when the relevant safety requirements and international standards are duly met and in line with international standards.","-"]
[null,null,"Energy transportation","Clients","-","-"]
[null,null,null,"New projects","Project intended to transport energy and that have no procedures, based on the best available practices, to mitigate the risk of a leak or spill","-"]
[null,null,"Mining"]
[null,null,"Thermal coal mining","Clients","Groups with more than 5% of revenues derived from thermal coal mining or developers of thermal coal mines**","-",2030]
[null,null,null,"New projects","That involve the mining of:\n- Thermal coal: new mines or expansion existing mines.\n- Metallurgical coal: new mines or expansion of already existing ones, unless it is proven that its use will have a purpose related to the steel industry**","-"]
[null,null,"Asbestos, uranium or other radioactive materials**","Clients","Companies for which there is evidence that the extraction of asbestos, uranium or other radioactive materials accounts for more than 10% of their turnover","-"]
[null,null,null,"New projects","That involve the mining of:\n- Asbestos: new projects or expansion of already existing ones.\n- Uranium or other radioactive materials: new projects or expansion of already existing ones.","-"]
[null,null,"Mountaintop Removal ","Clients","Companies carrying out extraction using the Mountaintop Removal (MTR) method.","-"]
[null,null,null,"New projects","Projects that apply the following extraction/mining methods: Mountaintop Removal (MTR)","-"]
[null,null,"Use of cyanide to extract and/or separate gold","Clients","Companies using cyanide to extract and/or separate gold from other minerals and that are not certified or in the process of certification under the International Cyanide Management Code (ICMC) or other equivalent certifications","-"]
[null,null,null,"New projects","-","-"]
[null,null,"Mining of rough diamonds","Clients","Companies engaged in the mining of rough diamonds if their operations are not in certified countries or in the process of being certified by the Kimberley process or other equivalent certificates.","-"]
[null,null,null,"New projects","-","-"]
[null,null,"Areas with an active armed conflict","Clients","-","-"]
[null,null,null,"New projects","Projects located in areas with an active armed conflict","-"]
[null,null,"Discharges into water (mining waste)","Clients","-","-"]
[null,null,null,"New projects","Projects that dump waste from any mineral extraction process in rivers or shallow waters","-"]
[null,null,"Soil recovery","Clients","-","-"]
[null,null,null,"New projects","(Mining) projects that do not include a soil recovery plan","-"]
[null,null,"Processing of metals and minerals","Clients","Projects or customers that:\n- Do not comply with the applicable national laws, or that do not obtain and maintain the relevant permits and licences.\n- Do not have a supply chain management system that takes into account environmental aspects, human rights, or the health and safety of their vendors and subcontractors.\n- \rWhose supplies come from conflict areas or where human rights are threatened, and that do not have internationally recognised due-diligence processes, such as the OECD's Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas.","-"]
[null,null,null,"New projects",null,"-"]
[null,null,"Transport and infrastructure"]
[null,null,"Dams (WCD violation)","Clients","-","-"]
[null,null,null,"New projects","Projects of dams that violate the Framework of the World Commission on Dams","-"]
[null,null,"Desalination plants (without brine mitigation)","Clients","-","-"]
[null,null,null,"New projects","Projects of new desalination plants that do not consider measures to mitigate the adverse impacts resulting from the disposal of brine or the use of seawater","-"]
[null,null,"Agriculture, fishing, livestock and forestry"]
[null,null,"Deforestation","Clients","Clients that are involved in deforestation and/or forest degradation and produce, process or market products that contain or have been produced using cattle, cocoa, coffee, palm oil, rubber, soy or timber","-"]
[null,null,null,"New projects","Projects located in non-designated countries as per the Equator Principles and directly related to:\n- The use or production of wood from or located in illegal logging operations.\n - Land clearing through burning.","-"]
[null,null,"Endangered Species of Wild Fauna and Flora","Clients","Clients that produce or process products regulated under the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES)and are not authorised to do so","-"]
[null,null,null,"New projects","-","-"]
[null,null,"Palm oil and soy producers","Clients","- Palm oil producers that are not members of the Roundtable on Sustainable Palm Oil or equivalent association (unless they have requested membership or undertaken to do so).**\n- Soy producers that are not members of the Roundtable on Responsible Soy or other similar initiative/programme that champions responsible production (unless they have requested membership or undertaken to do so).**","-"]
[null,null,null,"New projects","For commercial palm oil plantations, if swamps or peat-rich areas are drained and do not have a peat management system in place","-"]
[null,null,"Palm oil and soy processors","Clients","Processors of products from the cultivation of palm or soy that do not have responsible supply practices","-"]
[null,null,null,"New projects","Processing of products from the cultivation of palm or soy that do not have responsible supply practices.","-"]
[null,null,"Fishing (explosivoes/poison/drift nets >2.5 km/species UE)","Clients","Clients that practice fishing with explosives, poison or drift nets more than 2.5 km long or intended to capture the species included Annex VIII of EU Regulation 1239/98.","-"]
[null,null,null,"New projects","-","-"]
[null,null,"Capture of commercial shark species","Clients","Clients engaged in the capture of commercial shark species and in the trade of the corresponding fishery products that do not comply with the provisions on shark finning set out in Regulation (EC) 1185/2003","-"]
[null,null,null,"New projects",null,"-"]
[null,null,"Commercial whaling or illegal fishing","Clients","Clients that participate directly in commercial whaling or illegal fishing (Illegal, Unreported and Unregulated (IUU) fishing activities)","-"]
[null,null,null,"New projects","-","-"]
[null,null,"Substances prohibited (Stockholm/Rotterdam/WHO 1A-1B)","Clients","-","-"]
[null,null,null,"New projects","Projects that use substances prohibited by the Stockholm Convention, included in Annex III of the Rotterdam Convention, and Class 1A or 1B of the WHO.","-"]
[null,null,"Biofuels 1ª gen (risk of hunger)**","Clients","-","-"]
[null,null,null,"New projects","Projects that involve the production of first-generation biofuels, meaning those that are produced from the biomass of crops that could be used to feed humans or livestock, in particular when the crops or livestock are located in countries at risk of hunger. As an exception, in countries that are highly dependent on energy imports and have no viable alternatives, CaixaBank may finance the production of first-generation biofuels that rely on practices to ensure their sustainable production and that mitigate the associated environmental risks.","-"]
[null,null,"Defence and security"]
[null,null,"Controversial weapons","Clients","Companies and Groups that may be involved in the production, sale/marketing, testing, research and development, systems integration, maintenance and servicing of controversial armaments (including their essential components).  **","-"]
[null,null,null,"Transaction","-","-"]
[null,null,"Nuclear weapons","Clients","Companies involved in nuclear weapons, unless they are based in countries that have ratified the 1968 Treaty on the Non-Proliferation of Nuclear Weapons, carry out other additional activities and are not involved in any other type of controversial weaponry. Under no circumstances may operations directly related to nuclear weapons be financed.","-"]
[null,null,null,"Transaction","Transaction on which the aim of the operation is the production, holding or trade of nuclear weapons","-"]
[null,null,"Other types of weaponry","Clients","-","-"]
[null,null,null,"Transaction","Transactions involving defence equipment where the end-user is not a public body, a company with a majority public shareholding, or a private security company (without accreditation for police or security use).\nTransactions intended for the trade in defence equipment with intermediaries rather than with end-users, or with countries where there is a high risk of human rights violations linked to violence and civil oppression; or the sale of arms to countries subject to an arms embargo by the European Union, the United States or the United Nations.","-"]
[null,null,"*Exclusions refer, by default, to the fact that we do not assume credit risk in new transactions and renewals requested by clients, or in new projects. In the case of controversial and nuclear armaments, the exclusion applies to all types of financial services. For further details, please refer to the Sustainability/ESG Risk Management Policy."]
[null,null,"** Details of exemption criteria and definitions are available in the Sustainability/ESG Risk Management Policy"]
[]
[]
[null,"Workiva","Onboarding ESG"]
[]
[null," Consolidated  Management  Report\n","Metric",null,null,"2025 target",2025,"2026 target"]
[null,"(p. 518)","Percentage of corporate clients classified as high sustainability risk who have undergone ESG onboarding analysis",null,null,1,0.93,1]
[]
[]
[]
[]
[null,"Workiva","Equator principles"]
[]
[null," Consolidated  Management  Report\n","Adherence to the Equator Principles",null,2024,null,2025]
[null,"(p. 520)",null,null,"Units","€","Units","€"]
[null,null,"Projects funded in accordance with the Equator Principles (Category A)",null,2,296000000,4,591000000]
[null,null,"Projects funded in accordance with the Equator Principles (Category B)",null,11,927000000,10,1437000000]
[null,null,"Projects funded in accordance with the Equator Principles (Category C)",null,10,802000000,7,523000000]
[null,null,"Total projects funded in accordance with the Equator Principles",null,23,2025000000,21,2551000000]
[null,null,"Total investment in the Equator Principles",null,23,21141000000,21,33746000000]
[]
[]
[null,null,null,null,null,2025]
[null,"non-automated","Project","Description",null,"Currency","Total volume","CaixaBank’s stake"]
[null,"Executive Summary: PROJECTS ASSESSED IN 2025 IN ACCORDANCE WITH THE ECUADOR PRINCIPLES","Mfw BALTYK II Sp Z.o.o","The project involves financing the construction and operation of an offshore wind farm off the coast of Poland. It has an installed capacity of 720 MW and, together with the Baltik III project, will generate enough energy to supply approximately 4 million households, thereby contributing to the development of renewable energy.\nFrom an environmental perspective, the project has been assessed for its potential impacts, both during the construction and operational phases, particularly on birdlife and the marine environment. Detailed studies have been carried out on bird species in the area and specific measures have been defined to minimise any adverse effects, including actions to reduce noise during construction, such as the use of bubble curtains.\nFurthermore, the project is expected to create jobs throughout its lifecycle and includes compensation mechanisms aimed at groups that may be affected, such as the fishing industry.",null,"EUR/EUR",2749000000,67000000]
[null,"(p. 1-15)","Mfw BALTYK III Sp Z.o.o","The project involves financing the construction and operation of an offshore wind farm off the coast of Poland, with an installed capacity of 720 MW. Together with the Baltik II project, it will generate enough energy to supply approximately 4 million households, contributing to the development of renewable energy sources.\nFrom an environmental perspective, the project has been assessed for potential impacts during both the construction and operational phases, particularly on birdlife and the marine environment. Detailed studies have been carried out on the bird species present in the area, and measures have been defined to minimise any adverse effects, including actions to reduce noise during construction, such as the use of bubble curtains.\nFurthermore, the project is expected to create jobs throughout its lifecycle and includes compensation mechanisms aimed at groups that may be affected, such as the fishing industry.",null,"EUR/EUR",2721000000,108000000]
[null,null,"SIZEWELL C\r","The project involves financing the construction of a nuclear power station in Suffolk, UK, with an installed capacity of 3.2 GW, capable of supplying electricity to approximately 6 million households in the country.\nFrom an environmental perspective, comprehensive assessments have been carried out to analyse the impacts on the marine and terrestrial environments and the coastline, including aspects such as water quality, sediments, hydrodynamics, biodiversity and other factors such as noise, air quality and water resources.\nFurthermore, the project is expected to have positive impacts in terms of employment throughout all phases of its life cycle. It also incorporates environmental compensation measures, such as the creation of nature reserves to offset habitat loss, and integrates climate change considerations into its design, including the projected rise in sea level.",null,"EUR/EUR",5750000000,292000000]
[null,null,"KARS–DILUCU RAILWAY LINE","The project involves the construction of a high-standard railway line between Kars and Dilucu in Turkey. The infrastructure comprises approximately 223.9 km of track, including the construction of tunnels and viaducts, and is aimed at improving regional connectivity.\nFrom an environmental and social perspective, a comprehensive environmental assessment has been carried out, analysing both existing conditions and potential impacts, including physical, environmental and socio-economic aspects. Furthermore, management mechanisms, such as resettlement plans, have been put in place to ensure compliance with international standards regarding compensation for those affected.\nThe project will have a significant impact on boosting economic activity and integration into the national rail network, as well as facilitating trade between Central Asia and Europe, thereby strengthening the role of the logistics corridor.",null,"EUR/EUR",2231000000,123000000]
[null,null,"HSAGP ENERGY LLC","The project involves financing the construction of a battery production plant for electric vehicles in Georgia (USA), aimed at strengthening the electric mobility value chain.\nFrom an environmental and social perspective, impacts during the construction phase have been identified and assessed using a specific matrix that incorporates risks, controls and procedures to ensure proper management and compliance.\nThe plant will have an annual production capacity of 50 million cells, sufficient to power 300,000 electric vehicles, and is expected to create jobs during the operational phase. Furthermore, no significant impacts on critical habitats, protected areas or protected species have been identified in the project area, nor have there been any population displacements associated with its development.",null,"EUR/EUR",1932000000,527000000]
[null,null,"EAST ANGLIA THREE LIMITED","The project involves financing the construction of an offshore wind farm in UK waters in the North Sea, with an installed capacity of 1,397 MW, aimed at boosting renewable energy generation.\nFrom an environmental and social perspective, the project’s impacts have been assessed at every stage, including consultations with stakeholders and specific site surveys. These analyses have enabled appropriate mitigation measures to be identified.\nKey measures include the protection of sensitive habitats through exclusion zones during construction and the implementation of environmental monitoring systems, both for tracking birdlife and marine mammals using acoustic techniques. Furthermore, once operational, the farm will contribute to the energy supply for 1.3 million households.",null,"EUR/EUR",4145000000,222000000]
[null,null,"LOTUS WIND","The project involves financing the construction of a wind farm in Illinois (USA), with an installed capacity of 200 MW, aimed at generating renewable energy.\nFrom an environmental and social perspective, a review has been carried out to identify potential environmental and socio-economic impacts, with mitigation measures defined where necessary.\nKey actions include the implementation of specific measures to minimise impacts on wildlife, such as shutting down turbines under certain conditions to protect bats, as well as conducting noise studies during operation to verify compliance with established limits. The project will also contribute to the energy supply for 80,000 households.",null,"EUR/EUR",335000000,46000000]
[null,null,"CENTRAL WEST ORANA","The project involves financing the construction of a power transmission line in New South Wales (Australia), designed to connect renewable generation facilities to the grid, with a transmission capacity of 4.5 GW.\nFrom an environmental and social perspective, the necessary studies have been carried out, an environmental and social management system has been implemented, and mitigation measures have been adopted to address the identified impacts, whilst also ensuring transparency and stakeholder engagement.\nThe infrastructure comprises multiple high-voltage lines to strengthen the electricity grid and facilitate the integration of renewable energy. Furthermore, the project is expected to have a positive impact on employment during construction (around 1,800 full-time workers are expected to be employed at the peak of the works) and will contribute to the supply of energy to 1.8 million households, including environmental rehabilitation programmes to restore the affected areas.",null,"EUR/EUR",3433000000,137000000]
[null,null,"VIA 15","The project involves financing the construction of a section of motorway in the Netherlands, focusing on the extension of the A15 and its connection to the A12 to improve regional and international connectivity, including access to the port of Rotterdam.\nFrom an environmental perspective, the impacts are considered to be limited, reversible and manageable through the implementation of mitigation measures, supplemented by compensation measures for those effects that cannot be completely avoided.\nKey measures include the creation of new habitats, the installation of wildlife infrastructure and the implementation of noise-reduction solutions, such as noise barriers and low-noise road surfacing. Furthermore, part of the route will be built below ground level to minimise the impact on the surrounding environment.",null,"EUR/EUR",1452000000,123000000]
[null,null,"YONGE NORTH SUBWAY EXTENSION","The project involves financing the construction of a tunnel as part of the extension of Line 1 of the Toronto Metro (Canada), with a length of approximately 6.3 km, aimed at improving urban transport infrastructure.\nFrom an environmental and social perspective, appropriate assessments have been carried out and a management system is in place to ensure compliance with applicable regulations, including the relevant legal requirements and permits.\nThe project will help improve access to transport for a large number of users and reduce journey times by up to 22 minutes. Furthermore, specific measures are in place to minimise impacts during construction, such as noise management, limiting night-time work, and implementing consultation processes and continuous monitoring with the affected communities.",null,"EUR/EUR",359000000,68000000]
[null,null,"RIVERA PORTFOLIO ","The project involves the financing of a portfolio of wind and solar power generation assets at various locations in Spain, aimed at expanding renewable energy generation capacity.\nFrom an environmental and social perspective, the project has the typical impacts associated with large-scale renewable energy initiatives; however, it has a robust management and mitigation system in place that keeps residual risks under control, with no critical unmitigated impacts identified.\nKey measures include the implementation of construction procedures to minimise impacts on the environment and public health, the imposition of temporary restrictions during sensitive periods for wildlife, and soil restoration and revegetation work following the completion of construction. In addition, specific measures are in place to protect biodiversity, such as the temporary shutdown of wind turbines and the installation of deterrent and collision-prevention systems.",null,"EUR/EUR",612000000,152000000]
[null,null,"STERN GROVE","The project involves the financing of a portfolio of wind and solar power generation assets in various locations across the United States, with the aim of expanding renewable energy production capacity.\nFrom an environmental and social perspective, the potential impacts of the projects as a whole have been analysed; these are characterised as localised, temporary and of low magnitude, and mitigation measures have been put in place to manage them appropriately.\nKey measures include restricting activities during critical periods for wildlife and implementing specific operational strategies to minimise impacts, such as adjusting turbine operation at sensitive times. Furthermore, measures to control and monitor noise emissions are included, with the aim of reducing the impact on the environment.",null,"EUR/EUR",800000000,107000000]
[null,null,"Carbeso Solar Plant ","Photovoltaic plant in Spain    ",null,"EUR/EUR",44000000,37000000]
[null,null,"FADO Project","Photovoltaic portfolio in Portugal",null,"EUR/CAD",30000000,15000000]
[null,null,"Trillium","Healthcare centre in Ontario",null,"EUR/EUR",424000000,75000000]
[null,null,"Big Sky Project ","Data centre in Virginia\nCapacity: 198 MW",null,"EUR/EUR",1878000000,92000000]
[null,null,"Jackrabbit Project ","Data centre in Phoenix\nCapacity: 162 MW",null,"USD/USD",1808000000,102000000]
[null,null,"Snowbird Project ","Data centre in Virginia\nCapacity: 90 MW",null,"EUR/EUR",902000000,45000000]
[null,null,"Skyline Project","Data centre in Ohio\nCapacity: 144 MW",null,"EUR/EUR",1781000000,92000000]
[null,null,"Lightning Project  ","Energy storage system\nCapacity: 150 MW",null,"EUR/EUR",182000000,60000000]
[null,null,"Adult prison ","Adult correctional centre in Terranova",null,"EUR/EUR",171000000,57000000]
[]
[]
[null,null,"CYBERSECURITY","Source: CaixaBank Group Consolidated Management Report"]
[]
[null,"Workiva","Information security",null,2023,2024,2025]
[null," Consolidated  Management  Report\n","Breaches(number)",null,3,5,2]
[null,"(p. 558, 561)","Incidents resulting in a data breach (number) ",null,0,0,0]
[null,null,"Employees dedicated to the Group’s security (number of employees) ",null,">80",106,112]
[null,null,"Team members’ certifications (number of certifications)  ",null,">120",136,137]
[null,null,"Red Team exercises per year (number of exercises)   ",null,5,4,6]
[null,null,"Compliance with the IRM testing plan (%)",null,100,100,100]
[]
[]
[]
[null,"Workiva","Cybersecurity culture",null,2023,2024,2025]
[null," Consolidated  Management  Report\n","Professionals who have completed the security course (%)",null,96,98,97]
[null,"(p. 560)","Phishing simulations per employee (number of simulations)",null,12,9,12]
[null,null,"0-clickers in phishing campaign (%)",null,63,75,67]
[]
[]
[null,"non-automated","Certifications"]
[null," Consolidated  Management  Report\n","ISO 27001\nCertification in the National Security Scheme (ENS)\nFIRST\nCSIRT\nCERT"]
[null,"(p. 556)"]
[]
[]
[]
[]
[]
[null,"non-automated","Frequency of information security system audits",null,null,2025]
[null," Consolidated  Management  Report\n","Frequency ",null,null,"Annual"]
[null,"(p. 449)"]
[]
[null,null,"TRANSPARENCY IN THE INFORMATION PROVIDED TO CUSTOMERS ABOUT PRODUCTS AND SERVICES  ","Source: CaixaBank Group Consolidated Management Report"]
[]
[null,null,"Transparent and responsible marketing"]
[]
[null,"Workiva","REQUEST FOR REVIEW OF ADVERTISEMENTS, DRAFT ADVERTISEMENTS OR SELF-REGULATION (number of advertisements)",null,2023,2024,2025]
[null," Consolidated  Management  Report\n","Positive",null,3403,3695,3744]
[null,"(p. 405)","With amendments",null,1983,1768,2167]
[null,null,"Negative",null,2,0,4]
[]
[null,"Workiva","MAIN FIGURES OF THE TRANSPARENCY COMMITTEE",null,2023,2024,2025]
[null," Consolidated  Management  Report\n","Meetings (number of meetings)",null,25,23,23]
[null,"(p. 405)","Products/services (number)","Analysed",214,266,287]
[null,null,null,"Refused at first instance",5,6,4]
[]
[]
["Back to top"]

{"sheet":"SUSTAINABLE FINANCE","index":4,"n_rows":210,"n_cols":13,"rows_kept":210,"cut":false,"hidden":false,"merged":[[51,2,51,4],[59,2,59,4],[95,2,95,4],[159,8,159,10],[159,2,159,4],[88,2,88,3],[71,2,71,4],[71,7,71,8],[163,8,163,10],[161,2,161,4],[160,8,160,10],[169,8,169,10],[162,2,162,4],[163,2,163,4],[164,8,164,10],[168,2,168,4],[168,8,168,10],[169,2,169,4],[160,2,160,4],[161,8,161,10],[162,8,162,10],[19,2,19,4],[27,2,27,4],[21,2,21,4],[25,2,25,4],[89,14,95,15],[46,2,46,4],[88,8,88,9],[45,2,45,4],[34,2,34,4],[40,2,40,4],[43,2,43,4],[60,2,60,4],[63,2,63,4],[64,2,64,4],[35,2,35,4],[24,2,24,4],[22,2,22,4],[65,2,65,4],[56,2,56,4],[28,2,28,4],[30,2,30,4],[44,2,44,4],[31,2,31,4],[32,2,32,4],[33,2,33,4],[37,2,37,4],[39,2,39,4],[38,2,38,4],[41,2,41,4],[47,2,47,4],[48,2,48,4],[49,2,49,4],[187,2,187,4],[187,8,187,10],[178,2,178,4],[176,8,176,10],[177,8,177,10],[186,2,186,4],[178,8,178,10],[186,8,186,10],[184,2,184,4],[185,2,185,4],[185,8,185,10],[184,8,184,10],[177,2,177,4],[176,2,176,4],[13,2,13,6],[57,2,57,4],[58,2,58,4],[180,8,180,10],[180,2,180,4],[170,2,170,4],[170,8,170,10],[171,2,171,4],[171,8,171,10],[179,2,179,4],[179,8,179,10],[175,2,175,4],[175,8,175,10],[95,8,95,10],[71,5,71,6],[20,2,20,4]]}
[]
[]
[]
[]
[null,"Summary of indicators  FS"]
[null,104]
[null,{"$f":"B6-29","v":75}]
[]
[null,null,"SUSTAINABLE FINANCE",null,"Source: CaixaBank Group Consolidated Management Report/Consolidated Annual Report / Detail of the mobilization of sustainable financing / Responsible investing: Proprietary products / Responsible investing: Third-party products"]
[]
[null,"Workiva","Sustainable finance mobilisation 1",null,"Target \n2022-2024 (€)","Target \n2025-2027 (€)","Target progress 2025 (%)"]
[null,"Consolidated Management Report 2025","Mobilisation target",null,64000000000,100000000000,46]
[]
[null,"(p. 229)","(1 ) The cumulative amount of sustainable finance mobilised during the period 2025–2027 is the sum of: (i) new sustainable finance provided to individuals and businesses through the Retail, Corporate, CIB, MicroBank, CPC and BPI divisions, with the amount taken into account for mobilisation purposes being the risk limit formalised in sustainable finance transactions with customers, including long-term, working capital and unsecured financing, whilst also taking into account novation and tacit or explicit renewal transactions relating to sustainable financing, and (ii) sustainable intermediation in channelling third-party funds towards sustainable investments, including: (a) the amount of CaixaBank’s participation in the placement of clients’ sustainable bonds; (b) the net increase, excluding market effects, in assets under management in equity and corporate fixed-income products managed by CaixaBank Asset Management in accordance with MiFID II, c) the gross increase, excluding market effects, in assets under management at VidaCaixa in sustainable products under the SFDR, d) the intermediation of sustainable funds from third-party managers under the SFDR, and e) the marketing of sustainable renting. The criteria for classifying financing as sustainable are set out in CaixaBank’s Sustainable and Transition Finance Eligibility Guide, developed with the support of Sustainalytics."]
[null,"Workiva"]
[]
[null,null,"Sustainable financing"]
[]
[]
[null,"Workiva","Sustainable financing by business (€)",null,null,2024,2025]
[null,null,"Retail",null,null,3338000000,4615000000]
[null,"Consolidated Management Report 2025","Business",null,null,4783000000,8893000000]
[null,"(p. 529)","CIB",null,null,19530000000,23191000000]
[]
[null,"Workiva","Sustainable financing by typology (€)",null,null,2024,2025]
[null,null,"Green",null,null,10673000000,18640000000]
[null,"Consolidated Management Report 2025","Transition",null,null,"-",8826000000]
[null,"(p. 529)","Sustainability profile",null,null,10994000000,1741000000]
[null,null,"Social",null,null,5984000000,7492000000]
[]
[null,"Workiva","Green financing by category (€)",null,null,2024,2025]
[null,"Consolidated Management Report 2025","Renewable energy",null,null,4405000000,7285000000]
[null,"(p. 530)","Energy efficiency (incl Real Estate)",null,null,3806000000,6398000000]
[null,null,"Sustainable mobility",null,null,1585000000,1835000000]
[null,null,"Enabling activities",null,null,"-",1516000000]
[null,null,"Other (incl Circular economy)",null,null,{"$f":"581000000+296000000","v":877000000},1606000000]
[]
[null,"Workiva","Social finance by category (€)",null,null,2024,2025]
[null,"Consolidated Management Report 2025","Microcredits granted",null,null,2066000000,2444000000]
[null,"(p. 532)","Granted in social housing.",null,null,368000000,290000000]
[null,null,"Granted during 2025 in funding lines for those affected by the catastrophic flooding in Valencia in October 2024",null,null,"-",174000000]
[null,null,"Granted in financing to entities and projects that have a positive social impact by contributing to the most relevant SDGs",null,null,3550000000,{"$f":"7492000000-G39-G40-G41","v":4584000000}]
[]
[null,"Workiva","Financing in Sustainability-Linked Loans by category (%)",null,null,2024,2025]
[null,"Consolidated Management Report 2025","Transition activities",null,null,59.9,5]
[null,"(p. 534)","SLL Mitigation",null,null,"-",79]
[null,null,"SLL Sustainability profile",null,null,"-",16]
[null,null,"Governance",null,null,19.899999999999999,"-"]
[null,null,"Nature",null,null,6.9,"-"]
[null,null,"Social",null,null,5.5,"-"]
[null,null,"Circular economy",null,null,5.2]
[null,null,"Others (Diversity, Water resources, ...)",null,null,2.6,"-"]
[]
[]
[null,null,"Other breakdowns of sustainable financing mobilisation"]
[]
[null,"DJBiC S&P questionnaire","Mobilisation of sustainable finance- Corporate & SME lending",null,null,2024,2025]
[null,"Consolidated Management Report 2025/Carlos","Green loans, social loans, sustainable loans (€)",null,null,{"$f":"6845000000+3549000000","v":10394000000},{"$f":"11388000000+4148000000","v":15536000000}]
[null,"Consolidated Management Report 2025/Carlos","Sustainability-linked corporate loans (€)",null,null,9135000000,7655000000]
[null,"Consolidated Annual Financial Report (pg. 529)","Business (€)",null,null,4783000000,8893000000]
[null,"Consolidated Annual Financial Report  (pg. 1044)\n","Non-financial corporations and individual entrepreneurs exposure (Total value or corporate lending)  (€)",null,null,197430000000,207210000000]
[null,null,"Total sustainable value  (€)",null,null,{"$f":"SUM(F58:F60)","v":24312000000},{"$f":"SUM(G58:G60)","v":32084000000}]
[]
[null,"DJBiC S&P questionnaire","Mobilisation of sustainable finance- Consumer/Retail",null,null,2024,2025]
[null,"Consolidated Annual Financial Report (pg. 529)","Retail (Sustainable loans and mortgages) (€)",null,null,3338000000,4615000000]
[null,"Consolidated Annual Financial Report (pg. 1044)\n","Other households (Total value of personal and mortgage lending) (€)",null,null,159876000000,169502000000]
[]
[]
[]
[null,null,"Sustainable intermediation"]
[]
[null,"Workiva","Sustainable intermediation",null,null,2024,null,2025]
[null,"Consolidated Management Report 2025",null,null,null,"Units","€","Units","€"]
[null,"(p.535)","Participation in the placement of green bonds",null,null,10,802000000,20,1490000000]
[null,null,"Participation in the placement of social bonds",null,null,"-","-","-","-"]
[null,null,"Participation in the placement of sustainable bonds",null,null,3,367000000,6,688000000]
[null,null,"Participation in the placement of sustainability-linked bonds (SLB)",null,null,3,200000000,6,321000000]
[null,null,"Increase sustainable assets under management",null,null,"-",6936000000,"-",6528000000]
[null,null,"Total sustainable intermediation",null,null,"-",8306000000,"-",9468000000]
[]
[]
[]
[null,null,"Responsible investment"]
[]
[null,"Inversión responsable: Productos propios","Responsible investment (Proprietary sustainable investment products) (€)",null,null,null,null,null,"Responsible investment (Proprietary sustainable investment products) (€)"]
[]
[]
[]
[null,null,null,null,null,2024,2025,null,null,null,null,2024,2025]
[null,"DJBiC S&P questionnaire (tanto para VidaCaixa y CaixaBank AM)","ESG Integration",null,null,71620090060.490005,75340974328,null,"ESG Integration",null,null,28894179059.41,31605842893]
[null,null,"Best in Class",null,null,52152583359.389999,55002381499,null,"Best in Class",null,null,670244525.33000004,727609310]
[null,null,"Thematic",null,null,84208798.769999996,63931872,null,"Thematic",null,null,493432540.86000001,452709104]
[null,null,"Impact investing",null,null,7000000,5712301,null,"Impact investing",null,null,1216751048.26,991411778]
[null,null,"Other",null,null,"-","-",null,"Other",null,null,61990665735.190002,70263027060]
[null,"Consolidated Management Report 2025","Customer funds under management (Total Assets Under Management [AUM])",null,null,123864000000,130413000000,null,"Total Assets Under Management [AUM]",null,null,94752313638.5,105210441907.52]
[null,"Este año coincide el dato con el siguiente puesto que como se indica en dicha página en 2025 el 100% de los AuM de VDC tienen consideración ESG.","Assets under management with consideration of ESG aspects [according to UNPRI criteria]  (Total sustainable investing AUM)",null,null,123864000000,{"$f":"SUM(G90:G94)","v":130413000000},null,"Assets under management with consideration of ESG aspects [according to UNPRI criteria]  (Total sustainable investing AUM)",null,null,93265272909.050003,104040600145.38]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[null,"Workiva","Distribution of products held under SFDR (€)",null,null,2024,2025,null,"Distribution of products held under SFDR (€)",null,null,2024,2025]
[null,"Consolidated Management Report 2025","Customer funds under management in Spain",null,null,123864000000,130413000000,null,"Assets under management in Spain",null,null,103597000000,115261000000]
[null," VC (p. 540-541)","Total assets classified under Articles 8 and 9 of the SFDR in Spain",null,null,{"$f":"F163+F164","v":34766000000},{"$f":"G163+G164","v":36551000000},null,"Discretionary portfolio management in Spain",null,null,51746000000,58165000000]
[null,"dato calculado (art8+art9)","Products classified under Article 6 of the SFDR in Spain",null,null,14023000000,15482000000,null,"Total assets classified under Articles 8 and 9 of the SFDR in Spain",null,null,{"$f":"L164+L165","v":31275000000},{"$f":"M164+M165","v":33777000000}]
[null,"CAM  (p. 543-545)","Products classified under Article 8 of the SFDR in Spain",null,null,34759000000,36545000000,null,"Products classified under Article 6 of the SFDR in Spain",null,null,63478000000,71433000000]
[null,null,"Products classified under Article 9 of the SFDR in Spain",null,null,7000000,6000000,null,"Products classified under Article 8 of the SFDR in Spain",null,null,30058000000,32786000000]
[null,null,null,null,null,null,null,null,"Products classified under Article 9 of the SFDR in Spain",null,null,1217000000,991000000]
[]
[]
[null,"Workiva","Impact - Exposure to sustainable bonds (€)",null,null,2024,2025,null,"Impact - Exposure to sustainable bonds (€)",null,null,2024,2025]
[null,"Consolidated Management Report 2025","Exposure to green bonds",null,null,4253000000,4479000000,null,"Exposure to green bonds",null,null,3503000000,5262000000]
[null,"VC (p. 542)","Exposure to social bonds",null,null,1550000000,1598000000,null,"Exposure to social bonds",null,null,1081000000,1071000000]
[null,"CAM  (p. 545)","Exposure to sustainable bonds",null,null,1027000000,1188000000,null,"Exposure to sustainable bonds",null,null,619000000,445000000]
[null,null,"Exposure to sustainability-linked bonds",null,null,273000000,283000000,null,"Exposure to sustainability-linked bonds",null,null,396000000,664000000]
[]
[]
[null,"Workiva","Engagement",null,null,2024,2025,null,"Engagement",null,null,2024,2025]
[null,"Consolidated Management Report 2025","Collective dialogues (number of dialogues)",null,null,6,5,null,"Collective dialogues (number of dialogues)",null,null,4,3]
[null,"VC (p. 542)","Dialogues with companies on ESG topics (number of dialogues)",null,null,185,202,null,"Dialogues on Environmental issues (number of dialogues)",null,null,60,42]
[null,"CAM  (p. 545)","Dialogues with external managers on ESG issues (number of dialogues)",null,null,10,10,null,"ESG due diligence with external management companies and dialogues with third parties  (number of processes and dialogues)",null,null,182,191]
[null,null,"ESG due diligence with external managers (number of processes)",null,null,379,344,null,"Dialogues on social issues and international treaty violations  (number of dialogues)",null,null,145,134]
[null,null,"Investment in companies subject to engagement processes (%)",null,null,16,17,null,"ESG resolutions supported (%)",null,null,90.43,90.16]
[null,null,"ESG issues addressed in dialogues with companies.  (number of issues)",null,null,247,268,null,"Dialogues on governance issues and other dialogues with various themes (number of dialogues)",null,null,136,131]
[]
[]
[null,"Workiva","Proxy-voting (number of meetings)",null,null,2024,2025,null,"Proxy-voting (number of meetings)",null,null,2024,2025]
[null,"Consolidated Management Report 2025","General meetings of shareholders voted during the year. ",null,null,536,534,null,"General meetings of shareholders voted during the year.",null,null,1010,1268]
[null,"VC (p. 542)","Meetings where votes have been cast in favour of shareholder proposals. ",null,null,141,61,null,"Meetings where votes have been cast in favour of shareholder proposals",null,null,194,163]
[null,"CAM  (p. 545)","Meetings where board members have been voted against for reasons of ESG controversies or climate risk. ",null,null,18,26,null,"Meetings where board members have been voted against for reasons of ESG controversies or climate risk",null,null,25,28]
[null,null,"Meetings at which shareholder proposals on environmental and social issues have been voted in favour of",null,null,94,58,null,"Meetings at which shareholder proposals on environmental and social issues have been voted in favour of",null,null,96,64]
[]
[]
[]
[null,"Inversión responsable: Productos de terceros","Third-party sustainable investment products (€)",null,null,2024,2025]
[null,"DJBiC S&P questionnaire","ESG Integration",null,null,3711177569.5300002,4842004336.1800003]
[null,null,"Best in Class",null,null,13611315502.41,16891636213.969999]
[null,null,"Thematic",null,null,828123355.84000003,671425961.02999997]
[null,null,"Impact investing",null,null,8315471.96,5409110.3700000001]
[null,null,"Other",null,null,250160952.22,237842299.28999999]
[null,null,"Total investing Assets Under Custody (AUC)",null,null,18577205415.59,22887470502.189999]
[null,null,"Total sustainable investing Assets Under Custody (AUC)",null,null,18409092851.959999,22648317920.84]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
["Back to top"]

{"sheet":"CROSS-CUTTING","index":5,"n_rows":113,"n_cols":43,"rows_kept":113,"cut":false,"hidden":false,"merged":[[81,2,82,2],[71,2,72,2],[73,2,74,2],[75,2,76,2],[77,2,78,2],[79,2,80,2],[83,2,85,2],[38,10,38,12],[38,8,38,9],[35,36,35,38],[10,9,10,11],[11,9,11,11],[12,9,12,11],[13,9,13,11],[14,9,14,11],[15,9,15,11],[16,9,16,11],[17,9,17,11],[18,9,18,11],[25,36,25,38],[21,36,21,38],[18,36,18,38],[29,33,29,35],[29,36,29,38],[22,9,22,11],[25,42,25,44],[26,33,26,35],[26,36,26,38],[26,39,26,41],[26,42,26,44],[24,39,25,41],[25,33,25,35],[37,6,37,7],[37,8,37,9],[35,33,35,35],[35,42,35,44],[36,33,36,35],[36,36,36,38],[36,39,36,41],[36,42,36,44],[34,39,35,41],[33,36,33,38],[32,42,32,44],[30,39,33,41],[34,33,34,35],[34,36,34,38],[34,42,34,44],[28,36,28,38],[28,42,28,44],[21,42,21,44],[21,33,21,35],[23,36,23,38],[23,42,23,44],[21,39,23,41],[24,33,24,35],[24,36,24,38],[24,42,24,44],[22,42,22,44],[18,39,18,41],[18,42,18,44],[19,33,19,35],[19,36,19,38],[19,39,19,41],[19,42,19,44],[20,33,20,35],[20,36,20,38],[20,39,20,41],[20,42,20,44],[18,33,18,35],[33,42,33,44],[31,36,31,38],[31,42,31,44],[26,4,26,5],[28,4,28,5],[29,42,29,44],[27,39,29,41],[30,33,30,35],[30,36,30,38],[30,42,30,44],[28,33,28,35],[31,33,31,35],[27,33,27,35],[27,36,27,38],[27,42,27,44],[33,33,33,35],[29,4,29,5],[30,4,30,5],[26,9,26,11],[41,33,41,36],[10,2,10,3],[11,2,11,3],[12,2,12,3],[13,2,13,3],[14,2,14,3],[15,2,15,3],[16,2,16,3],[17,2,17,3],[18,2,18,3],[19,2,19,3],[20,2,20,3],[21,2,21,3],[28,2,28,3],[29,2,29,3],[31,4,31,5],[31,2,31,3],[37,2,37,3],[10,4,10,5],[11,4,11,5],[30,2,30,3],[19,9,19,11],[20,9,20,11],[21,9,21,11],[58,16,61,16],[62,16,65,16],[12,4,12,5],[13,4,13,5],[14,4,14,5],[15,4,15,5],[16,4,16,5],[17,4,17,5],[18,4,18,5],[19,4,19,5],[20,4,20,5],[21,4,21,5],[23,4,23,5],[24,4,24,5],[25,4,25,5],[23,9,23,11],[24,9,24,11],[25,9,25,11],[22,4,22,5],[41,3,41,4],[26,2,26,3],[37,10,37,12]]}
[]
[null,"Summary of indicators T"]
[null,30]
[null,30]
[]
[]
[]
[null,null,"List of ESG Policies","Source: Corporate website",null,null,null,null,null,null,null,null,null,null,null,null,"Memberships and alliances","Source:  CaixaBank Group Consolidated Management Report",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Sustainable Development Goals (SDGs)",null,null,null,"Source:  CaixaBank Group Consolidated Management Report"]
[]
[null,null,"Policy",null,"Responsible",null,"Approval","Public","Public","Link",null,null,null,null,"pag. 550",null,"CROSS-CUTTING"]
[null,null,"Principles of action in Corporate policy on sustainability/ESG risk management",null,"Board of Directors",null,"2025-03-27","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Sostenibilidad/Principles-ESG-Risks-Managing.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"pag.750",null,null,null,null,"SDGs"]
[null,null,"Principles of Human Rights",null,"Board of Directors",null,"2025-07-29","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Sostenibilidad/Principles_of_Human_Rights_at_CaixaBank.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"COMMITMENT TO PEOPLE",null,null,"1, 2, 3, 4 y 10"]
[null,null,"Inclusive policy for people with disabilities",null,"Board of Directors",null,"2020-01-24","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Personas/Inclusive_policy_for_people_with_disabilities_EN.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"COMMITMENT TO SOCIETY",null,null,"5, 8, 9 y 11"]
[null,null,"Remuneration policy of the Board of Directors",null,"General Shareholders' Meeting",null,"2026-02-19","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Accionistasinversores/Gobierno_Corporativo/POLITICA_REMUNERACION_CONSEJO_2025-2028_JGA26_EN.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"COMMITMENT TO PLANET",null,null,"6, 7, 12, 13, 14, 15, 16, 17"]
[null,null,"Occupational Health and Safety Policy",null,"Management Committee",null,"2025-03-03","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Personas/CaixaBank_Occupational_Health_and_Safety_Policy_EN.pdf"]
[null,null,"Healthy Organisation Policy",null,"Management Committee",null,"2023-04-24","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Personas/CaixaBank-Healthy-Organisation-Policy.pdf"]
[null,null,"Principles of action of the corporate information security policy",null,"Board of Directors",null,"2025-09-25","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Sostenibilidad/Principios_actuacion_politica_seguridad_informacion_ENG.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Gemma",null,"Double Materiality Assessment and SDGs"]
[null,null,"General principles of the Corporate privacy and data protection policy",null,"Board of Directors",null,"2026-01-29","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Sostenibilidad/Politica_privacidad_CaixaBank_ENG.pdf",null,null,null,null,null,null,"ENVIRONMENT AND CLIMATE"]
[null,null,"Policy for selection, diversity and suitability assessment of the members of the Board of Directors and senior management members and other key function holders of CaixaBank and its Group",null,"Board of Directors",null,"2025-06-26","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Accionistasinversores/Gobierno_Corporativo/Politica_de_seleccion_EN.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Priority and interlinked SDGs",null,null,"Material sub-topics",null,null,"Material topics",null,null,"Principles of the Global Compact"]
[null,null,"CaixaBank's code of ethics",null,"Board of Directors",null,"2025-01-29","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Sostenibilidad/Codigo_Etico_ENG.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Commitment with the territories",null,null,"Affected groups",null,null,"1,2,3,4,5,6,10"]
[null,null,"General principles of the Corporate Risk Management Policy for Anti-Money Laundering and Counter Terrorist Financing and for management of Sanctions and International Financial Countermeasures ",null,"Board of Directors",null,"2026-02-19","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank/Estaticos/PDFs/Informacion_accionistas_inversores/GeneralprinciplesAMLandSantionsCorporatePolicyEN.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Financial inclusion and education",null,null,"Consumers and end users",null,null,"1,2,4,5,6"]
[null,null,"Corporate Anti-corruption policy",null,"Board of Directors",null,"2024-12-19","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Sostenibilidad/Principles_Corporate_Anti_Corruption_Policy_ENG.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Quality employment and professional development",null,null,"Own workforce",null,null,"1,2,3,4,5,6"]
[null,null,"Action principles of the corporate criminal",null,"Board of Directors",null,"2025-12-18","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank/Estaticos/PDFs/Informacion_accionistas_inversores/Gobierno_corporativo/Politica_Penal_web_eng.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Well-being, health and safety",null,null,null,null,null,"1,2,3,4,5,6,10"]
[null,null,"Principles of conduct of the Corporate conflicts of interest policy",null,"Board of Directors",null,"2026-01-29","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Accionistasinversores/Gobierno_Corporativo/ENG_PA_Politica_corporativa_conflictos_interes.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Diversity, equity and inclusion",null,null,null,null,null,"1,2,3,4,6"]
[null,null,"General principles of the Corporate policy on tax risk management and tax performance",null,"Board of Directors",null,"2025-04-29","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Accionistasinversores/Gobierno_Corporativo/PG_Politica_riesgo_fiscal_actuacion_tributaria_eng.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Value proposition, responsible marketing, and customer satisfaction",null,null,"Consumers and end users",null,null,"1,2,6"]
[null,null,"Procurement principles",null,"Board of Directors",null,"2025-07-29","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank/Estaticos/Principios_de_Compras_ENG.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Privacy and data protection for consumers and end users",null,null,null,null,null,"1,2,6"]
[null,null,"Supplier Code of Conduct",null,"Board of Directors",null,"2025-12-18","Yes","Yes","https://www.caixabank.com/deployedfiles/caixabank/Estaticos/Codigo_de_Conducta_Proveedor_ENG.pdf",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Cybersecurity",null,null,"Cybersecurity and Information security",null,null,"1,2,6"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"GOVERNANCE",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Climate change adaptation",null,null,"Climate change",null,null,"1,7,8,9"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Carbon neutrality in operations and energy efficiency",null,null,null,null,null,"7,8,9"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Climate change mitigation",null,null,null,null,null,"7,8,9"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Ethics and integrity",null,null,"Business conduct",null,null,"1,2,3,4,5,6,7,8,9,10"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"SOCIAL",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Prevention of corruption, money laundering and brivery",null,null,null,null,null,"1,2,3,4,5,6,7,8,9,11"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Management of relationships with suppliers including payment practices",null,null,null,null,null,"1,2,3,4,5,6,7,8,9,12"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Tax transparency",null,null,null,null,null,"1,6,10"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Products and services with ESG characteristics (sustainable mobilisation)",null,null,"Sustainable finance",null,null,"1,2,6,7,8,9"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"ESG Risks management",null,null,null,null,null,"1,2,3,4,5,6,7,8,9,10"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Responsible and transparent lobbying",null,null,"Business conduct",null,null,"1,2,3,4,5,6,7,8,9,10"]
[]
[]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Back to top"]
[]
[null,null,"ESG analysts and ratings","Source: Corporate website",null,"ESG analysts and ratings | CaixaBank",null,null,null,null,null,"Last update 06-30-2026",null,null,"IdGC",null,"Double Materiality Matrix","Source:  CaixaBank Group Consolidated Management Report"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"pag.248"]
[]
[null,null,"ESG analysts","2025","2024","2023","Scale","Index"]
[null,null,null,88,86,82,"0 (worst) - 100 (best)","Dow Jones Best-in-Class Europe Index\nDow Jones Best-in-Class World Index"]
[null,null,null,"AAA","AA","A","CCC-AAA","MSCI ESG Leaders"]
[null,null,null,9.5,16.100000000000001,null,"0 (best) -100 (worst)"]
[null,null,null,"B-","C+","C+","D- (worst) a A+ (best)"]
[null,null,null,1,1,1,"(10-1)"]
[null,null,null,69,65,66,"0 (worst) - 100 (best)"]
[null,null,null,"A","A","A","(D-/A)"]
[]
[]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,"pag.229"]
[null,"Workiva","Engagement with Stakeholders","Source:  CaixaBank Group Consolidated Management Report",null,null,null,null,null,null,null,null,null,null,"Workiva",null,"Sustainability Plan 2025 - 2027","Source:  CaixaBank Group Consolidated Management Report"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Annual progress","Semester progress"]
[null,"(p.247)","Group Stakeholder consultation (Double Materiality Analysis)",null,null,null,2024,2025,null,null,null,null,null,null,null,null,null,"Target","KPI",2025,"2026 H1"]
[null,null,"Surveys (number of surveys)",null,null,null,1045,2409,null,null,null,null,null,null,null,null,"Advancing towards a more sustainable economy",">€100,000 M mobilised in sustainable finance (cumulative 2025–27) - (CABK Group)","> 100.000","46.167 MM€","34.928 MM€"]
[null,null,"Interviews (number of interviews)",null,null,null,27,28,null,null,null,null,null,null,null,null,null,"17 % of financial income generated by sustainable financing (CABK, ex BPI) ",0.17,0.17,0.19]
[null,null,"Focus Group (sessions)",null,null,null,2,4,null,null,null,null,null,null,null,null,null,"Engage with 90 % of companies with credit exposure in sectors under the NZBA perimeter (every year)",0.9,0.93899999999999995,0.3]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Meet the annual Net Zero targets aligned with 2030 pathways for 5 sectors and establish action plans in case of misalignment*","5 sectors","4 sectors","-"]
[null,null,"Results of the CaixaBank S.A. Engagement Study (Employee engagement)",null,null,null,2024,2025,null,null,null,null,null,null,null,null,"Supporting the economic and social development of all people","People with an inclusive solution promoted by CaixaBank (continuous monitoring indicator, no target)","Continuous monitoring KPI",1829238,1755665]
[null,"(p.377)","Global participation (%)",null,null,null,83,57,null,null,null,null,null,null,null,null,null,">150,000 jobs created with the support of CaixaBank.",">150,000",48216,24673]
[null,null,"Climate and engagement: total favourability (%)",null,null,null,69,73,null,null,null,null,null,null,null,null,null,"33 % of customers aged between 50 and 67 with long-term and savings products.",0.33,0.31,0.3]
[null,"(p.378)","Plan Nosotros - We Plan (number of initiatives and improvement actions)",null,null,null,150,">50",null,null,null,null,null,null,null,null,null,"Recognition as the best bank among publicly traded banks in Spain with a market capitalization exceeding 10,000 M€ for senior customers","#1","#3","#3"]
[null,null,"Supplier engagement (number of SMEs)",null,null,null,2024,2025,null,null,null,null,null,null,null,null,"Our ambition is to be leaders in sustainability\r","Recognition of the leading sustainability ratings among key European peers:\nTo rank above the average of peers included in the Eurostoxx Banks index in at least 3 of the 5 selected ratings and, where this is not achieved, to maintain the \nrating as of the end of 2024 (MSCI, S&P, Sustainalytics, Fitch, and ISS)","≥3",5,5]
[null,"(p.500)","SMEs taking part on the Sustainable Supplier Training Programme",null,null,null,85,75,null,null,null,null,null,null,null,null,null,"*Note: annual data as of 31.12.25"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Back to top"]
[]
[null,"(p. 590, p.433)","Shareholders and Investors engagement",null,null,null,2024,2025]
[null,null,"Meetings with national and foreign institutional equity and fixed-income investors","number of meetings",null,null,529,486]
[null,null,null,"number of attendees",null,null,1237,1188]
[null,null,"Meetings with specific investors on ESG topics","number of meetings",null,null,26,34]
[null,null,null,"number of attendees",null,null,44,62]
[null,null,"Corporate meetings for shareholders","number of meetings",null,null,12,10]
[null,null,null,"number of attendees",null,null,2576,2236]
[null,null,"New episodes of the AULA financial education podcast","number of episodes",null,null,12,12]
[null,null,null,"number of views",null,null,54932,41338]
[null,null,"AULA Webinars. Online seminars","number of seminars",null,null,11,11]
[null,null,null,"number of views",null,null,7648,7669]
[null,null,"Formación sobre ruedas chapters aired","chapters aired",null,null,23,25]
[null,null,null,"number of views",null,null,28346,22182]
[null,null,"Programa AULA in-person courses","number of courses",null,null,4,4]
[null,null,null,"number of attendees",null,null,291,411]
[null,null,null,"number of hours delivered",null,null,582,822]
[null,null,"Contacts to the shareholder service (Telephone, email and video call)","number of contacts",null,null,1935,1866]
[]
[null,null,"ESG Bonds","Source: Corporate website"]
[]
[null,"Bonos Sociales | CaixaBank","Social Bonds"]
[null,null,"Date of issue","ISIN","Type","Outstanding (M)","First call date","Expiry date","Coupon"]
[null,null,"2025-11-14","XS3226502485","Tier 2","EUR 1,000","14/11/2032 a 14/05/2033","2038-05-14",3.875E-2]
[null,null,"2024-09-19","XS2902578249","SNP","EUR 1,250","2031-09-19","2032-09-19",3.6249999999999998E-2]
[null,null,"2023-05-16","XS2623501181","SNP","EUR 1,000 ","2026-05-16","2027-05-16",4.6249999999999999E-2]
[null,null,"2022-01-21","XS2434702424","SP","EUR 1,000 ","2027-01-21","2028-01-21",6.2500000000000003E-3]
[null,null,"2021-05-26","XS2346253730","SNP","EUR 1,000","2027-05-26","2028-05-26",7.4999999999999997E-3]
[null,null,"2019-09-26","XS2055758804","SNP","EUR 1,000","n.a.","2024-10-01",6.2500000000000003E-3]
[]
[]
[null,"Bonos Verdes | CaixaBank","Green Bonds"]
[null,null,"Date of issue","ISIN","Type","Outstanding (M)","First call date","Expiry date","Coupon"]
[null,null,"2025-06-26","XS3103589670","SP","EUR 1,000","n.a.","2035-06-26",3.3750000000000002E-2]
[null,null,"2024-03-19","CH1325807886","SP","CHF 300","2029-03-19","2030-03-19",2.1749999999999999E-2]
[null,null,"2024-02-09","XS2764459363","SNP","EUR 1,250","2031-02-09","2032-02-09",4.1250000000000002E-2]
[null,null,"2022-11-14","XS2555187801","SNP","EUR 1,000","2029-11-14","2030-11-14",5.3749999999999999E-2]
[null,null,"2022-09-07","XS2530034649","SP","EUR 1,000","n.a.","2029-09-07",3.7499999999999999E-2]
[null,null,"2021-06-03","XS2348693297","SNP","GBP 500","2025-12-03","2026-12-03",1.4999999999999999E-2]
[null,null,"2021-03-18","XS2310118976","Tier 2","EUR 1,000","2026-06-18","2031-06-18",1.2500000000000001E-2]
[null,null,"2021-02-09","XS2297549391","SNP","EUR 1,000","2028-02-09","2029-02-09",5.0000000000000001E-3]
[]
[]
["Back to top"]

{"sheet":"UNEP FI - PRB","index":6,"n_rows":59,"n_cols":6,"rows_kept":59,"cut":false,"hidden":false,"merged":[[61,1,62,1],[13,1,15,1]]}
[]
[]
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[]
[null,"Indicators summary T"]
[null,0]
[null,0]
[null,null,"Responsible Banking Progress Statement ",null,null,"Source: CaixaBank Group Consolidated Management Report"]
[]
[null,"Consolidated Management Report 2025"]
[null,"(p. 741-743)"]
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["Back to top"]