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{"sheet":"Principales indicadores EINF","index":0,"n_rows":315,"n_cols":10,"rows_kept":315,"cut":false,"hidden":false,"merged":[[111,0,111,9],[255,0,255,4],[239,0,239,4],[241,0,241,4],[240,0,240,4],[156,0,156,9],[220,0,220,5],[122,0,122,9],[219,0,219,9],[221,0,221,8],[222,0,222,8],[172,0,172,9],[352,0,352,4],[351,0,351,4],[171,0,171,9],[257,0,257,9],[256,0,256,9],[291,0,291,9],[264,0,264,9],[275,0,275,9],[293,0,293,5],[292,0,292,9],[274,0,274,9],[273,0,273,9],[258,0,258,4],[276,0,276,9],[290,0,290,9],[263,0,263,9],[7,0,7,9],[100,0,100,9],[21,0,21,9],[51,0,51,9],[40,0,40,9],[77,0,77,9],[42,0,42,9],[39,0,39,9],[76,0,76,9],[88,0,88,9],[20,0,20,9],[78,0,78,9],[41,0,41,9]]}
[null,null,"Semestral 2024",2023,"Semestral 2023",2022,"Ley 11/2018, de información no financiera y diversidad","GRI \n(Global Reporting Initiative)","SASB\n(Sustainability Accounting Standard Board)","ODS\n (Objetivos de Desarrollo Sostenible)"]
["Gobierno corporativo"]
["Cuórum Junta General de Accionistas (JGA) (Ordinaria)","%",0.7782,0.76559999999999995,0.76600000000000001,0.76139999999999997,null,"102-18; 102-22"]
["Aprobación promedio de los puntos de la orden del día de la JGA","%",0.93500000000000005,0.92030000000000001,0.92030000000000001,0.94779999999999998,null,"102-18; 102-22"]
["Consejeros independientes","%",0.6,0.6,0.6,0.6,null,"102-18; 102-22"]
["Mujeres en el consejo","%",0.4,0.4,0.4,0.4,null,"102-18; 102-22;          405-1"]
["Consejeros - Plazo medio de desempeño en el cargo","años",4,5.2,4,5,null,"102-18; 102-22"]
[]
[]
["Acción y estructura accionarial"]
["Cotización acción a cierre período","€/ac",4.9429999999999996,3.726,3.7869999999999999,3.6720000000000002]
["Porcentaje participación Fundación \"la Caixa\"3","%",0.312,0.31919999999999998,0.32200000000000001,0.3,null,"102-5"]
["Porcentaje participación FROB3","%",0.17899999999999999,0.17319999999999999,0.17299999999999999,0.161,null,"102-5"]
["Porcentaje participación Autocartera, Consejeros y otros accionistas con representación en el Consejo","%",1E-3,1.83E-2,1E-3,7.0199999999999999E-2,null,"102-5"]
["Porcentaje participación Free float de gestión","%",0.50800000000000001,0.48930000000000001,0.503,0.46899999999999997,null,"102-5"]
["Free float - Minoristas","%",0.26200000000000001,0.28100000000000003,0.28199999999999997,0.28000000000000003,null,"102-5"]
["Free float - Institucionales (Nacionales e Internacionales)","%",0.72399999999999998,0.70499999999999996,0.70299999999999996,0.70499999999999996,null,"102-5"]
["Free float - Empleados","%",1.2999999999999999E-2,1.4E-2,1.4999999999999999E-2,1.4999999999999999E-2,null,"102-5"]
["Accionistas1","Uds.",566769,590313,606964,617806,null,"102-5"]
["Remuneración accionista del ejercicio2","€/ac",0.39190000000000003,0.39190000000000003,0.23,0.23]
["1. En relación con las acciones de los inversores que operan a través de una entidad custodio situada fuera del territorio español, se computa como accionista únicamente la entidad custodio, qué es quien aparece inscrita en el correspondiente registro de anotaciones en cuenta."]
["2. Dividendo con cargo en el año anterior."]
["3. Información facilitada por Fundación Bancaria “la Caixa” (y de su flilial Criteria Caixa, S.A.U.) y por FROB (y de su filial BFA, Tenedora de Acciones, S.A.) a 30 de junio de 2024."]
[]
["Posicionamiento comercial"]
["Clientes ","MM",20.2,20.100000000000001,20.088922,20.2,"ü","102-6"]
["Clientes España","MM",18.332816999999999,18.2,18.213846,18.3,"ü","102-6"]
["Clientes Portugal","MM",1.9,1.9,1.875076,1.9,"ü","102-6"]
["Cuotas de mercado en España"]
["Créditos a hogares y empresas3","%",0.2344,0.23480000000000001,0.23899999999999999,0.24010000000000001,null,"102-6"]
["Créditos al consumo","%",0.19700000000000001,"n.d.","n.d.","n.d.",null,"102-6"]
["Crédito Hipotecas3","%",0.24729999999999999,0.24829999999999999,0.253,0.25569999999999998,null,"102-6"]
["Depósitos  a hogares y empresas3","%",0.24790000000000001,0.247,0.25,0.2477,null,"102-6"]
["Planes de pensiones2","%",0.34300000000000003,0.34,0.33800000000000002,0.33800000000000002,null,"102-6"]
["Fondos de inversión2","%",0.2379,0.23619999999999999,0.24299999999999999,0.24540000000000001,null,"102-6"]
["Domiciliación pensiones","%",0.34100000000000003,0.34279999999999999,0.34200000000000003,0.34210000000000002,null,"102-6"]
["Domiciliación nóminas","%",0.3619,0.36299999999999999,0.36399999999999999,0.37080000000000002,null,"102-6"]
["Seguros de ahorro1","%",0.371,0.36499999999999999,0.35299999999999998,0.35499999999999998,null,"102-6"]
["Ahorro a largo plazo1,2","%",0.29599999999999999,0.29299999999999998,"29,5% ",0.29499999999999998,null,"102-6"]
["1. Datos a marzo de 2024. "]
["2. Datos a Junio 2024."]
["3. Datos a mayo de 2024."]
[]
["Cuotas de mercado en Portugal"]
["Créditos a hogares y empresas","%",0.11600000000000001,0.23480000000000001,0.11600000000000001,0.115,null,"102-6"]
["Crédito a empresas","%",0.112,0.113,0.11,0.11,null,"102-6"]
["Crédito Hipotecas","%",0.14399999999999999,0.14399999999999999,0.14199999999999999,0.13800000000000001,null,"102-6"]
["Depósitos de hogares y empresas","%",0.106,0.105,0.107,0.109,null,"102-6"]
["Planes de pensiones1","%",0.11799999999999999,"n.d.","n.d.","n.d.",null,"102-6"]
["Fondos de inversión1","%",0.104,0.156,0.115,0.11600000000000001,null,"102-6"]
["Seguros de ahorro (incluye PPRs)","%",0.13300000000000001,"n.d.",0.187,0.182,null,"102-6"]
["1. Datos de Mayo 2024."]
[]
["Banca próxima y accesible"]
["Red España"]
["Oficinas ","Uds.",3830,3876,3911,4081,"ü","102-6"]
["Oficinas Retail","Uds.",3574,3618,3649,3818,null,"102-6"]
["de las que Store ","Uds.",918,912,745,705,null,"102-6"]
["de las que Store Negocios","Uds.",69,67,68,67,null,"102-6"]
["de las que all in one (España)","Uds.",9,7,6,5,null,"102-6"]
["Centros Banca Privada","Uds.",87,86,88,88,null,"102-6"]
["Centros Empresa ","Uds.",154,157,159,160,null,"102-6"]
["Centros Institutional Banking","Uds.",14,14,14,14,null,"102-6"]
["Centros Corporate Banking","Uds.",1,1,1,1,null,"102-6"]
["Puntos de presencia internacional","Uds.",26,26,27,27,null,"102-6"]
["Poblaciones españolas >5.000 habitantes con presencia CaixaBank","%",0.99,0.99,0.99,0.99,"ü",null,null,"1; 11"]
["Poblaciones españolas >10.000 habitantes con presencia CaixaBank","%",1,1,1,1,"ü",null,null,"1; 11"]
["Número de poblaciones en la que es la única entidad financiera presente3","Uds.",458,483,483,471,"ü",null,null,"1; 11"]
["Poblaciones españolas en las que CaixaBank está presente","Uds.",2233,2233,2233,2233,"ü",null,null,"1; 11"]
["Ciudadanos que disponen de una oficina en su municipio","%",0.92,0.92,0.91800000000000004,0.91800000000000004,"ü",null,null,"1; 11"]
["Número Oficinas Móviles (ofibuses)1","Uds.",21,19,17,17]
["Número de poblaciones cubiertas por las Oficinas Móviles (ofibuses)2","Uds.",804,687,636,626]
["Oficinas accesibles ","%",0.88700000000000001,0.89,0.88,0.88,null,null,null,"1; 11"]
["Oficinas dónde se han eliminado barreras (España)","Uds.",18,42,21,48,null,null,null,"1; 11"]
["Cajeros automáticos","Uds.",11178,11335,11412,11608,"ü","102-6"]
["Cajeros accesibles","%",1,1,1,1,"ü",null,null,"1; 11"]
["1. El dato de semestral 2024 incluye 3 ofibuses de reserva."]
["2. 783 poblaciones atendidas en enero de 2024."]
["3. CaixaBank no ha abandonado ningún municipio en el que era la única entidad bancaria. La reducción viene explicada, por el establecimiento de oficinas bancarias de competidores en estos municipios."]
[]
["Red Portugal"]
["Oficinas Portugal","Uds.",308,315,317,324,"ü","102-6"]
["Oficinas Retail","Uds.",265,271,272,278,null,"102-6"]
["Centros Premier/Privada","Uds.",13,15,16,17,null,"102-6"]
["Centros Empresa","Uds.",29,29,29,29,null,"102-6"]
["Centros DayOne","Uds.",1,"n.d.","n.d.","n.d.",null,"102-6"]
["Oficinas dónde se han eliminado barreras (Portugal)1","Uds.",0,13,4,14,null,null,null,"1; 11"]
["Cajeros automáticos - Portugal","Uds.",1221,1259,1279,1339,"ü","102-6"]
["1. En 2024 se está trabajando en proyectos de realización de mejoras."]
[]
["Innovación, multicanalidad y digitalización "]
["CaixaBank España"]
["Clientes digitales (Clientes Now)","MM",11.803621,11.5,11.35,11.2,null,null,null,9]
["Clientes mobile only","MM",8.2915329999999994,8,7.57,7.2,null,null,null,9]
["Clientes mobile (s/ clientes digitales)","%",0.70199999999999996,0.7,0.66710000000000003,0.65,null,null,null,9]
["Clientes inTouch (España)","MM",3.1095449999999998,3.3,3.36,3.4,null,null,null,9]
["Clientes inTouch (Portugal)","MM",0.2,0.2,"n.d.","n.d.",null,null,null,9]
["Clientes Imagin","MM",3.5,3.3,3.1,3,null,null,null,9]
["BPI"]
["Clientes digitales (BPI Net)","MM",0.94043600000000005,0.9,0.90255300000000005,0.85580299999999998,null,null,null,9]
[]
["Experiencia del cliente y calidad"]
["CaixaBank España"]
["Clientes Vinculados","%",0.71499999999999997,0.71499999999999997,0.71023840873585997,0.70399999999999996]
["IE Corporaciones","Uds.",92.1,92.2,92.8,91.6]
["NPS Transaccional Retail1","Uds.",78.5,"n.d.","n.d.","n.d."]
["NPS Transaccional Retail inTouch1","Uds.",81.400000000000006,"n.d.","n.d.","n.d."]
["NPS Transaccional Banca Privada1","Uds.",96.9,"n.d.","n.d.","n.d."]
["NPS Transaccional Banca Empresas1","Uds.",90.7,"n.d.","n.d.","n.d."]
["NPS Transaccional Banca Pymes1","Uds.",91.5,"n.d.","n.d.","n.d."]
["CTL mejora NPS","Uds.",5.8,5.2,6,4.0999999999999996]
["1. El NPS mide la recomendación del cliente de CaixaBank en una escala de 0 a 10. El índice es el resultado de la diferencia entre % clientes Promotores (valoraciones 9-10) y clientes Detractores (valoraciones 0-6). En el primer semestre de 2024, se han redefinido las métricas y no son comparables con las publicadas en el Informe de gestión del Grupo CaixaBank de 2023."]
[]
["Ciberseguridad, eficiencia e infraestructura IT"]
["Inversión en seguridad de la información","MM€"," + 70","+ 60","+65","+60",null,null,null,9]
["Personas en el equipo de Security & Governance","Uds."," + 80"," + 80",86,83,null,null,null,9]
["Simulacros de phishing por empleado/año1","Uds.",6,12,6,12,null,null,null,9]
["0-clickers en campañas de phishing ","%",0.77,0.63,0.75,0.59,null,null,null,9]
["Empleados formados en Ciberseguridad","%",0.8,0.96,0.99,0.98899999999999999,null,null,null,9]
["Número de fugas de información","Uds.",0,0,0,0,null,null,null,9]
["Número de fugas con información personal identificable","Uds.",0,0,0,0,null,null,null,9]
["Número clientes afectados por las fugas de información personal identificable","Uds.",0,0,0,0,null,null,null,9]
["1. Dato para 6 meses en semestral 2023 y 2024, mientras que 12 meses en 2022 y 2023."]
[]
["Personas que trabajan en CaixaBank"]
["Empleados Grupo CaixaBank","Uds.",45349,44863,44683,"\n44.625","ü","102-7"]
["CaixaBank, S.A.","Uds.",36582,36225,36048,36089,null,"102-7"]
["BPI","Uds.",4255,4263,4378,4387,null,"102-7"]
["Otras sociedades del Grupo","Uds.",4512,4375,4257,4149,null,"102-7"]
["Edad media","años",46.7,46.4,46.1,45.76,"ü","102-7"]
["Antigüedad media","años",18.8,18.5,18.3,17.91,null,"102-7"]
["Número de empleados con discapacidad","Uds.",632,593,596,578,"ü","102-7; 405-1"]
["Empleados adheridos al trabajo en remoto del colectivo potencial","%",0.751,0.7,0.73299999999999998,"n.d.",null,"102-7"]
["Mujeres","%",0.56299999999999994,0.56299999999999994,0.56469999999999998,0.56499999999999995,"ü","102-7; 405-1",null,5]
["Mujeres en posiciones directivas a partir de subdirección de oficina grande (A o B)1","%",0.433,0.43,0.42699999999999999,0.4178,null,"102-7; 405-1",null,5]
["Horas de formación2","horas",1333595,2955351,1191771,3178201,"ü","102-7; 404-1"]
["Formación Online","%",0.93300000000000005,0.93700000000000006,0.97599999999999998,0.96379999999999999,"ü","102-7; 404-1"]
["Empleados certificados en MiFiD II1","Uds.",32242,31843,29413,33512,null,"102-7; 404-1; 404-2"]
["Empleados certificados en Ley de Crédito Inmobiliario1","Uds.",30576,29189,29080,28792,null,"102-7; 404-1; 404-2"]
["Empleados certificados en IDD (Insurance Distribution Directive)1","Uds.",29586,30510,30457,30440,null,"102-7; 404-1; 404-2"]
["Empleados cubiertos por algún convenio colectivo","%",1,1,1,1,"ü","102-7; 102-30"]
["1. CaixaBank, S.A"]
["2. Dato para 6 meses en semestral 2023 y 2024, mientras que 12 meses en 2022 y 2023."]
[]
["Comportamiento responsable y ético"]
["Canal de consultas y denuncias - Denuncias1","Uds.",62,62,31,27,"ü","102-27; 412-1",null,"12; 16"]
["s/ Conflictos de intereses","Uds.",5,5,3,"n.d.","ü","102-27; 412-1",null,"12; 16"]
["s/ Seguridad y Salud en el trabajo / Prevención riesgos laborales","Uds.",2,0,0,"n.d.","ü","102-27; 412-1",null,"12; 16"]
["s/ Código Ético","Uds.",7,1,0,"n.d.","ü","102-27; 412-1",null,"12; 16"]
["s/ Acoso laboral / sexual","Uds.",23,14,8,"n.d.","ü","102-27; 412-1",null,"12; 16"]
["s/ Otros","Uds.",7,14,8,"n.d.","ü","102-27; 412-1",null,"12; 16"]
["s/ Código de Conducta Telemático","Uds.",2,3,1,"n.d.","ü","102-27; 412-1",null,"12; 16"]
["s/ Protección de datos /confidencialidad de la información","Uds.",5,9,3,"n.d.","ü","102-27; 412-1",null,"12; 16"]
["s/ Comercialización de productos, transparencia y protección del cliente","Uds.",9,16,8,"n.d.","ü","102-27; 412-1",null,"12; 16"]
["s/ Política Anticorrupción","Uds.",2,0,0,"n.d.","ü","102-27; 412-1",null,"12; 16"]
["s/ Prevención de Blanqueo de Capitales","Uds.",0,0,0,"n.d.","ü","102-27; 412-1",null,"12; 16"]
["1. Dato para 6 meses en semestral 2023 y 2024, mientras que 12 meses en 2022 y 2023."]
[]
["Inclusión financiera"]
["Bonos sociales emitidos CaixaBank (año en curso)","MM€",1568,1000,1000,1000,"ü","203-1; 413-1",null,"1; 8"]
["Microcréditos y otros préstamos con impacto social concedidos1","MM€",1079,1383,634.40000000000009,1015.817471,"ü","203-1; 413-1","ü"]
["Familiares","MM€","n.d.",862,376.49,636.49345500000004,"ü","203-1; 413-1","ü","1; 10"]
["Negocios","MM€","n.d.",253,126.79,171.14222100000001,"ü","203-1; 413-1","ü",8]
["Otros préstamos con impacto social","MM€",179.02977100000001,268,131.12,208.18179499999999,"ü","203-1; 413-1","ü","3; 4; 9"]
["Beneficiarios de MicroBank (acumulado desde 2022)","Uds.",375621,252149,169461,103181,"ü","203-1; 413-1",null,"1; 3; 4; 8; 9; 10"]
["Nuevos negocios creados gracias al apoyo a emprendedores1","Uds.",5827,8621,4060,5876,"ü","203-1; 413-1",null,"1; 3; 4; 8; 9; 10"]
["Puestos de trabajo creados gracias al apoyo a emprendedores1","Uds.",19180,28521,12097,17455,"ü","203-1; 413-1",null,"1; 3; 4; 8; 9; 10"]
["Clientes de Cuentas de Pago Básica Vulnerable2","Uds.",380552,359938,341871,324685,"ü","413-1","ü","1; 8; 10"]
["N.º gestores especializados sénior con dedicación exclusiva","Uds.",1619,1610,1644,1233]
["N.º sesiones formativas presenciales colectivo sénior 1","Uds.",1252,5295,2149,3000]
["NPS Clientes Sénior","Uds.",79,72.3,71.7,64.099999999999994]
["1. Dato para 6 meses en semestral 2023 y 2024, mientras que 12 meses en 2022 y 2023."]
["2. Se incluyen 7.058 clientes de Cuenta Social en proceso de migración a la Cuenta de Pago Básica."]
[]
["Negocio Sostenible1"]
["Negocio Sostenible España"]
["Movilización de finanzas sostenibles (acum. 2022-2024)","MM€",67157,50813,39687,23583,null,"201-2; 413-1",null,"7; 12; 13"]
["Movilización de finanzas sostenibles (año en curso)","MM€",16344,27230,16104,23583,null,"201-2; 413-1",null,"7; 12; 13"]
["Financiación sostenible (acum. 2022-2024)","MM€",57294,45729,35343,20633,null,"201-2; 413-1",null,"7; 12; 13"]
["Financiación sostenible (año en curso)","MM€",11565,25096,14710,20633,null,"201-2; 413-1",null,"7; 12; 13"]
["del que: según tipología"]
["Verde","MM€",3735,9330,5360,8074,null,"201-2; 413-1",null,"7; 12; 13"]
["Energías renovables3","MM€",1451,4790,3259,3065,null,"201-2; 413-1",null,"7; 12; 13"]
["Real Estate","MM€",1525,3149,1310,3532,null,"201-2; 413-1",null,"7; 12; 13"]
["Infraestructura","MM€","n.d.",182,430,311,null,"201-2; 413-1",null,"7; 12; 13"]
["Transporte","MM€",679,460,200,310,null,"201-2; 413-1",null,"7; 12; 13"]
["Economía Circular","MM€","n.d.",717,101,"n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Resto","MM€",80,32,60,856,null,"201-2; 413-1",null,"7; 12; 13"]
["Social","MM€",3790,3085,1586,1016,null,"201-2; 413-1",null,"7; 12; 13"]
["Concedidos en microcréditos y otras finanzas de impacto social","MM€",1079,634,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Concedidos en vivienda de protección oficial","MM€",124,"n.d.","n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Financiación social de CIB","MM€",2587,"n.d.","n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Ligados a sostenibilidad","MM€",4040,12681,7764,11543,null,"201-2; 413-1",null,"7; 12; 13"]
["del que: según categoría"]
["Retail","MM€",1277,1749,858,1645,null,"201-2; 413-1",null,"7; 12; 13"]
["Empresas2","MM€",1732,4123,1996,2850,null,"201-2; 413-1",null,"7; 12; 13"]
["CIB&IB","MM€",8556,19224,11856,16138,null,"201-2; 413-1",null,"7; 12; 13"]
["Intermediación sostenible (acum. 2022-2024)","MM€",9863,5083,4344,2950,null,"201-2; 413-1",null,"7; 12; 13"]
["Intermediación sostenible (año en curso)","MM€",4779,2133,1394,2950,null,"201-2; 413-1",null,"7; 12; 13"]
["de la que: participación en la colocación de bonos sostenibles (excluidas emisiones propias)","MM€",1171,1660,1333,1134,null,"201-2; 413-1",null,"7; 12; 13"]
["de la que: incremento patrimonio sostenible bajo gestión","MM€",3608,473,61,1816,null,"201-2; 413-1",null,"7; 12; 13"]
["Negocio Sostenible Portugal4"]
["Movilización de finanzas sostenibles (acum. 2022-2024)","MM€",4663,4067,2484,2185,null,"201-2; 413-1",null,"7; 12; 13"]
["Movilización de finanzas sostenibles (año en curso)","MM€","n.d.",1881,299,2185,null,"201-2; 413-1",null,"7; 12; 13"]
["Financiación sostenible (acum. 2022-2024)","MM€",2575,1827,1121,785,null,"201-2; 413-1",null,"7; 12; 13"]
["Financiación sostenible (año en curso)","MM€",747,1041,335.8,785,null,"201-2; 413-1",null,"7; 12; 13"]
["del que: según categoría1"]
["Crédito hipotecario con calificación energética A o B","MM€",159,260,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Proyectos inmobiliarios con certificado A+, A o B","MM€",74,155,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Proyectos de financiación verde","MM€",263,134,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Proyectos vinculados a objetivos verdes","MM€",100,115,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Línea ASG Empresas","MM€",8,16,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Finaciación ligada a objetivos sostenibles","MM€",92,331,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Empresas Social","MM€",4,"n.d.","n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Otro crédito a particulares","MM€",9,"n.d.","n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Automóvil empresas","MM€",38,"n.d.","n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Otros","MM€",0,30,"n.d.","n.d.",null,"201-2; 413-1",null,"7; 12; 13"]
["Intermediación sostenible (acum. 2022-2024)","MM€",2088,"2.240","1.363",1400,null,"201-2; 413-1",null,"7; 12; 13"]
["Intermediación sostenible (año en curso)","MM€","n.d.",840,"(37)",1400,null,"201-2; 413-1",null,"7; 12; 13"]
["1. Dato para 6 meses en semestral 2023 y 2024, mientras que 12 meses en 2022 y 2023."]
["2. La actividad promotora aporta 726 MM€."]
["3. Incluye operaciones de financiación de energías renovables- Project Finance y otras."]
["4. Movilización finanzas sostenibles - negocio Portugal: Incluye Crédito tanto para Empresas (Empresas + CIB + Instituciones), como para Particulares, así como la participación en la colocación de bonos sostenibles. En relación con la intermediación sostenible, se incluyen los Fondos y Seguros artículos 8 y 9, bajo SFDR, tanto para la captación liquida como para la transformación, así como Fondos de terceras gestoras."]
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["Inversión responsable"]
["Patrimonio gestionado con calificación artículos 8 y 9 bajo SFDR (España) - (VC+CAM)","MM€",61996,57788,47063,47605,null,"102-2; 102-6"]
["Patrimonio gestionado con calificación artículos 8 y 9 bajo SFDR (Portugal) - (VC+CAM)","MM€",5982,5671,5357,4847,null,"413-1",null,12]
["VidaCaixa"]
["Recursos gestionados de clientes (España)1","MM€",120977.441976,115411,112429,107478,null,"102-2; 102-6"]
["Recursos gestionados de clientes (Portugal)2","MM€",7611,7523,7515,7319,null,"102-2; 102-6"]
["Inversiones que tienen en consideración criterios ASG","%",1,1,1,1,null,"413-1",null,12]
["Distribución patrimonio de productos bajo SFDR (Planes de pensiones en España)"]
["Patrimonio de productos clasificado bajo artículo 6","MM€/%","13.248 / 28,5%","12.659 / 28,5%","22.974 / 52,6%","21.843 / 51,4%",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad (artículo 8)","MM€/%","32.233 / 69,3%","30.551 / 68,8%","19.356 / 44,3%","19.108 / 45,0%",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad (artículo 9)","MM€/%","1.022 / 2,2%","1.181 / 2,7%","1.331 / 3,0%","1.507 / 3,5%",null,"413-1",null,12]
["Distribución patrimonio de productos bajo SFDR (Planes de pensiones en Portugal)"]
["Patrimonio de productos clasificado bajo artículo 6","MM€/%","2.932 / 44,2%","2.809 / 43,3%","3.932 / 54,4 %","3.549 / 56,1 %",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad \n(artículo 8)","MM€/%","3.700 / 55,8%","3.683 / 56,7 %","3.300 / 45,6 %","2.777 / 43,9 %",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad\n(artículo 9)","MM€/%","0 / 0,0%","0 / 0,0%","0 / 0,0 %","0 / 0,0 %",null,"413-1",null,12]
["1. Incluye el negocio de vida y de planes de pensiones de VidaCaixa, S.A."]
["2. Incluye el negocio de vida y planes de pensiones de BPI Vida e Pensões, participada al 100% por VidaCaixa, S.A."]
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["CaixaBank Asset Management"]
["Activos bajo gestión (España)1","MM€",97150.311912000005,89784,87204.6,81530.2,null,"102-6"]
["Activos bajo gestión (Portugal)2","MM€",6694.0949600000004,6725,6891,6942,null,"102-6"]
["Activos bajo gestión (Luxemburgo)3","MM€",919.13607000000002,808,841,837,null,"102-6"]
["Inversiones que tienen en consideración criterios ASG","%",1,1,1,1,null,"413-1",null,12]
["Distribución patrimonio de productos comercializados activamente bajo SFDR - España"]
["Patrimonio de productos clasificado bajo artículo 6","MM€/%","60.242 / 67,7%","56.095 / 68,3%","53.742 / 67,1%","48.146 / 64,1%",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad \n(artículo 8)","MM€/%","27.407 / 30,8%","24.424 / 29,7%","24.347/30,4%","24.495/32,6%",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad\n(artículo 9)","MM€/%","1.334 / 1,5%","1.633 / 2,0%","2.029/ 2,5%","2.495 / 3,3%",null,"413-1",null,12]
["Distribución patrimonio de productos comercializados activamente bajo SFDR - Portugal"]
["Patrimonio de productos clasificado bajo artículo 6 ","MM€/%","1.248 / 35,3%","1.536 / 43,6%","1.513 / 42,4%","1.467 / 41,5%",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad \n(artículo 8)","MM€/%","2.142 / 60,7%","1.885 / 53,5%","1.957 / 54,8%","1.994 / 56,4%",null,"413-1",null,12]
["Patrimonio de productos con calificación de sostenibilidad\n(artículo 9)","MM€/%","139 / 4,0%","103 / 2,9%","100 / 2,8%","76 / 2,1%",null,"413-1",null,12]
["1. Incluye el negocio de fondos, cartera de gestión discrecional y sicav’s de CaixaBank Asset Management SGIIC."]
["2. Incluye el negocio de fondos mobiliarios e inmobiliarios y carteras de gestión discrecional de BPI Gestâo de Ativos SGFIM, participada al 100% CaixaBank Asset Management."]
["3. Incluye el negocio de fondos y sicav’s de CaixaBank Asset Management Luxemburgo, S.A."]
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["Acceso a la vivienda"]
["Viviendas programa de alquiler social - España1,2","Uds.",9868,10324,10446,11105,"ü","203-1",null,"1; 10; 11"]
["Viviendas con bonificación","Uds.",3273,3506,3291,3360,"ü","203-1",null,"1; 10; 11"]
["Viviendas sin bonificación","Uds.",6595,6818,6662,7161,"ü","203-1",null,"1; 10; 11"]
["1. Dato para 6 meses en semestral 2023 y 2024, mientras que 12 meses en 2022 y 2023."]
["2. La cifra de 2024 y semestre 2023 corresponde a número de viviendas en vez de número de contratos como se reportaba anteriormente."]
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["Proveedores1"]
["Número de proveedores Activos2,4","Uds.",2170,2037,1857,3323,null,"102-6"]
["Plazo medio de pago a proveedores","días",7.36,11.9,13.8,16.8,"ü","102-6"]
["Volumen de gestión correspondiente a proveedores locales - España","%",0.87,0.87,0.92,0.92600000000000005,"ü","102-6; 204-1"]
["Volumen adjudicado a centros especiales de empleo (CEE)3","MM€",3.1,5,2.9849999999999999,7.01,"ü","102-6"]
["Auditorías realizadas durante el año a proveedores3","Uds.",16,31,10,30,"ü","102-6; 308-1"]
["Proveedores que han aportado certificados en materia social y medioambiental3","Uds.",791,721,812,249,"ü","102-6; 308-1; 414-1"]
["1. Aplicable a las empresas del Grupo con las que comparte modelo corporativo de Compras. Se incluyen proveedores cuya facturación sea superior a 30.000€. Se han excluido acreedores, organismos oficiales, comunidades."]
["2. Se define como proveedor activo el que cumple con alguna de las siguientes: algún contrato activo en Ariba con fecha acuerdo últimos 3 años; ha facturado en año actual o anterior o ha participado en alguna negociación en los últimos 12 meses. En 2023 se reforzó el criterio de proveedor activo, eliminando de la definición los proveedores relacionados con convenios y colaboraciones entre otros."]
["3. Dato para 6 meses en semestral 2023 y 2024, mientras que 12 meses en 2022 y 2023."]
["4. Aplicable a las empresas del Grupo dentro del modelo corporativo de Compras y VidaCaixa."]
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["Acción social"]
["Acción Social con la Fundación \"la Caixa\" - Fondos dirigidos a entidades sociales que  canalizado a través de la red de oficinas (presupuesto)1","MM€",25,25,25,25,"ü","413-1",null,"1;2;10"]
["Acción Social con la Fundación \"la Caixa\" - Número de acciones","Uds.",2525,5833,2237,5624,"ü","413-1",null,"1;2;10"]
["Acción Social con la Fundación \"la Caixa\" - Entidades beneficiarias","Uds.",2416,5302,2167,5041,"ü","413-1",null,"1;2;10"]
["Acción Social - Plataforma de captación de donativos","MM€",8.6909360000000007,18.5,7.53,22.9,"ü","413-1",null,"1;2;10"]
["Llenos de vida - Municipios2","Uds.",239,"n.d.","n.d.","n.d.","ü","413-1",null,"1;2;10"]
["Llenos de vida - Talleres2","Uds.",523,"n.d.","n.d.","n.d.","ü","413-1",null,"1;2;10"]
["Voluntarios3","Uds.",19808,17240,20339,14000,"ü","413-1",null,"1;2;10"]
["CaixaBank Dualiza - Estudiantes Beneficiados (año en curso)","Uds.",7331,6905,3489,6864,"ü","413-1",null,"1;2;4;10"]
["CaixaBank Dualiza - Empresas Beneficiadas (año en curso)","Uds.",1107,1024,513,484,"ü","413-1",null,"1;2;4;10"]
["CaixaBank Dualiza - Docentes Beneficiados (año en curso)","Uds.",1732,1747,1160,2143,"ü","413-1",null,"1;2;4;10"]
["CaixaBank Dualiza - Centros Educativos Beneficiados (año en curso)","Uds.",917,944,568,316,"ü","413-1",null,"1;2;4;10"]
["1. Dato para 6 meses en semestral 2024, mientras que 12 meses en 2022 y 2023."]
["2. Datos a cierre de mayo 2024."]
["3. Incluye el n.º total de personas que han participado en actividades de voluntariado dentro y fuera del ámbito del Mes Social en los 12 últimos meses."]
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["> EMISIONES DE GEI DE LA CARTERA DE FINANCIACIÓN E INVERSIÓN - EJERCICIO 2023"]
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["> OBJETIVOS DE DESCARBONIZACIÓN"]