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Corporate information

Awards and accolades

CaixaBank has received the following awards and accolades:

  • Best Bank for CSR in Europe 2016, Best Bank in Spain 2015, Best Private Bank in Spain in 2016 and 2015, (Euromoney).
  • Best Bank in Spain in 2016 and 2015 (Global Finance).
  • World’s most innovative bank in 2016 (Retail Banker of the Year)
  • Top Score for Mobile Banking Functionality Worldwide in 2015 (Forrester).
  • Most Innovative Bank in the Mobile Payments field in 2015 (Retail Banker International).
  • Award for transparency and performance in the fight against climate change (inclusion on the Climate Disclosure Leadership Index & Climate Performance Leadership Index 2015) and also a member of The A List 2015 to the leadership companies in terms of environmental strategy.
  • World's most innovative bank in 2014 (Efma).
  • Product and service entrepreneurial spirit and innovation in 2014 (Bai-Finacle).
  • European Seal of Excellence +600 (EFQM: European Foundation for Quality Management).
  • 10 Most Responsible Banks in Europe. (Dow Jones Sustainability Index - DJSI).
  • Best Contact Center in the World, Best Customer Service and Best Technology Innovation at Contact Center in 2014 (The Global Association for Contact Centers)